Desktop Support Engineer Fresher

Key Responsibilities

• Provide L1 technical support for desktops, laptops, and peripherals
• Install and configure operating systems (Windows/macOS)
• Troubleshoot basic hardware and software issues
• Assist in network connectivity (LAN/Wi-Fi) issues
• Configure printers, scanners, and other devices
• Support Microsoft Office / Microsoft 365 applications
• Handle IT helpdesk tickets and resolve issues within SLA
• Provide remote support using tools like AnyDesk / TeamViewer
• Maintain IT assets and inventory records
• Assist senior engineers in system maintenance and updates

Required Skills

• Basic knowledge of computer hardware & networking
• Familiarity with Windows OS and MS Office
• Understanding of troubleshooting techniques
• Willingness to learn new technologies
• Basic knowledge of Active Directory (preferred)

Qualification

• Diploma / Bachelor’s Degree in IT, Computer Science, or related field
• Freshers or candidates with 0–1 year experience can apply

HR Contact: 7845764900 / 7708110473

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits

• Leave encashment

Work Location: In person