Role Overview
Hotel Apollo Grand is hiring a mid-level Room Service Server. This is a full-time role in Assam. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Title: Room Service Associate (In-Room Dining/ Cafe Rodeo/ The Krib Bar & Eatery)
Location: Hotel Apollo Grand, Guwahati
Department: Food & Beverage Service
Role Overview
We are looking for a well-groomed and service-oriented Service Associate to deliver a seamless in-room dining experience for our guests. The role requires attention to detail, prompt service, and excellent communication skills to ensure guest satisfaction and comfort.
Key Responsibilities
1. Order Handling
- Take guest orders via phone politely and accurately
- Suggest menu items, combos, and upsell when appropriate
- Coordinate with the kitchen for timely preparation
2. Service Delivery
- Deliver food and beverages to guest rooms promptly
- Ensure correct order, presentation, and hygiene standards
- Set up trays/tables professionally inside guest rooms
3. Guest Interaction
- Maintain a warm, courteous, and professional attitude
- Handle guest requests, complaints, or special instructions efficiently
- Ensure privacy and respect for all guests
4. Coordination
- Work closely with kitchen and front office teams
- Follow up on delayed orders or special requests
5. Cleanliness & Hygiene
- Clear trays and trolleys from rooms and corridors
- Maintain cleanliness of service areas and equipment
- Follow all food safety and hygiene standards
Requirements
- Prior experience in hotel F&B service or room service preferred
- Good communication skills (English + Hindi; Assamese is a plus)
- Well-groomed appearance and positive attitude
- Ability to work in shifts, including evenings and weekends
- Basic knowledge of food and beverage service
Skills Required
- Customer service excellence
- Attention to detail
- Time management & speed
- Upselling skills
- Team coordination
What We Offer
- Competitive salary + service incentives
- Growth opportunities within F&B and hospitality
- Professional work environment
- Staff meals and training
Bonus (Optional Add-On for Premium Positioning)
- Knowledge of fine dining service standards
- Experience with POS systems
- Wine & beverage knowledge
Job Type: Full-time
Pay: ₹8,000.00 - ₹10,000.00 per month
Benefits
- Flexible schedule
- Food provided
Ability to commute/relocate:
- Guwahati, Assam: Reliably commute or planning to relocate before starting work (Required)
Experience
- Food service: 1 year (Preferred)
Work Location: In person
Frequently Asked Questions
How do I apply for the Room Service Server position at Hotel Apollo Grand?
Use the Apply button above to submit your application directly to Hotel Apollo Grand. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Room Service Server position at Hotel Apollo Grand located?
This position is based in Assam. Hotel Apollo Grand has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Room Service Server at Hotel Apollo Grand earn?
Hotel Apollo Grand has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Room Service Server role at Hotel Apollo Grand posted?
This role was posted on April 22, 2026 (60 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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