Life & Retirement Advocate II

Remote RemotePosted 24 days ago

Role Overview

Horacemannservicecorporation is hiring a mid-level Life & Retirement Advocate II. This is a full-time remote role, with the team based in Remote . Part of Horacemannservicecorporation's Security hiring, posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Mid-level Security roles is $70k-$100k (based on 78 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

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TaxORBenefitsCCPAPrivacyAtHoraceMann

Job description

At Horace Mann, we’re a purpose-driven company passionate about serving educators and helping them achieve long-term financial security. As a Life & Retirement Advocate, you’ll play a key role in supporting annuity operations and ensuring a smooth, accurate, and compliant experience for our customers and field partners.

In this role, you’ll process new business transactions, support in-force policy changes, and collaborate closely with internal teams and field representatives. You’ll be part of a dynamic, team-oriented environment that values accuracy, continuous improvement, and exceptional service.

If you enjoy problem-solving, working with financial products, and making a meaningful impact, this is a great opportunity to grow your career in Life & Retirement operations.

Key Responsibilities

Process annuity new business and in-force transactions accurately and efficiently.
Review applications to ensure all requirements are received “In Good Order” and identify any discrepancies.
Communicate effectively with the field sales team via phone and email to obtain required information.
Gain and apply knowledge of annuity processes, including ACH transactions, allocation changes, withdrawals, and surrenders.
Meet or exceed established service standards, productivity, and quality goals.
Identify opportunities for process improvement and contribute ideas to enhance operational efficiency.
Collaborate with peers and leadership to maintain workflow efficiency and service excellence.

Qualifications & Experience

High School Diploma or equivalent required; 1–2 years of college preferred.
1–2 years of experience in retirement services operations or financial services industry.
FINRA Series 6/63 licenses strongly required.
Strong understanding of retirement products, IRS tax regulations, and FINRA/SEC requirements.
Excellent communication and analytical skills.
Strong attention to detail and accuracy; above-average math/accounting skills.
Prior call center or customer service experience preferred.
Commitment to ongoing learning, including LOMA/ACS coursework encouraged.
Flexibility to work overtime or adjust schedules as needed.

Pay Range:

$21.44 - $29.16/hr.

Salary is commensurate to experience, location, etc.

#APP

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our California Consumer Privacy Notice

All applicants should review our Horace Mann Privacy Policy

About Horacemannservicecorporation

Horacemannservicecorporation

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Frequently Asked Questions

How do I apply for the Life & Retirement Advocate II position at Horacemannservicecorporation?

Use the Apply button above to submit your application directly to Horacemannservicecorporation. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Life & Retirement Advocate II role at Horacemannservicecorporation remote?

Yes. This is a remote role. The team is based in Remote , but the position itself does not require relocating to that office.

What does a Life & Retirement Advocate II at Horacemannservicecorporation earn?

Horacemannservicecorporation has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Life & Retirement Advocate II role at Horacemannservicecorporation posted?

This role was posted on June 15, 2026 (24 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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