Auto Care Head / CBO

About the Company

Hoora is a full-stack vehicle care platform built to simplify how India maintains and manages its cars and bikes. Positioned as India’s #1 Car & Bike Care App, Hoora brings every essential automotive need into one seamless ecosystem. From doorstep car and bike wash to end-to-end service, insurance support, challan management, and a curated marketplace for products and accessories, Hoora functions as a complete 360° vehicle companion. Powered by technology, on-demand logistics, and trained professionals, the platform replaces fragmented automotive experiences with one integrated solution. Hoora’s mission is simple: make vehicle ownership effortless, accessible, and reliable, whether it’s routine cleaning, urgent servicing, compliance needs, or upgrading your ride.

Job Mission

Lead and scale Hoora’s multi-vertical business ecosystem by owning the complete revenue lifecycle across Doorstep Car Services (B2C), Vehicle Care, D2C, Challan Services, Garage Aggregation, New & Used Car Sales, and Insurance.

Drive end-to-end growth strategy, execution, and profitability across all verticals from demand generation and supply expansion to customer retention and monetization. Build a unified, high-performing revenue engine that integrates multiple business lines into a seamless, tech-enabled vehicle ownership ecosystem.

The role requires overseeing and scaling operations at a national level, benchmarking against leading players in auto tech/autocare , while building Hoora into a category-defining platform for vehicle care and ownership in India.

Key Responsibilities

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• Revenue & Growth
• Define and execute revenue strategy across Insurance, D2C, and B2C.
• Own KPIs: revenue, CAC, CLTV, and growth targets.
• Drive monthly, quarterly, and annual revenue performance.
• Business Leadership
• Lead cross-functional teams (sales, marketing, product, partnerships).
• Build a high-performance, accountable culture.
• Align product and tech with customer-centric growth.
• Sales & Distribution
• Scale B2C and D2C channels (online, offline, affiliates, aggregators).
• Build new distribution models (agency, partnerships, micro-markets).
• Expand into new markets and customer segments.
• Marketing & Acquisition
• Own acquisition strategy across performance, CRM, and brand.
• Optimize CAC-to-LTV across all channels.
• Drive retention, cross-sell, and customer lifecycle growth.
• Partnerships
• Build and manage partnerships with insurers, fintechs, and platforms.
• Lead commercial negotiations for expansion.
• Financial & Operations
• Own P&L, forecasting, and business planning.
• Drive data-led decision-making across functions.
• Ensure regulatory compliance (insurance & distribution).

Ideal Candidate Profile

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• Experience: 10+ years in Auto Tech, Auto Care, Insurance, Insurtech, BFSI, or D2C/B2C.
• Proven track record in scaling revenue and leading teams.
• Experience managing both online and offline sales channels.
• Skills: Strong strategic thinking with execution focus.
• Expertise in GTM, P&L, and digital growth.
• Strong leadership, communication, and negotiation skills.
• Ability to operate in fast-paced, high-growth environments.
• Hoora is India’s fastest-growing Vehicle 360 Solution Company, serving 1,00,000+ customers across 85+ cities.
• We provide tech-enabled doorstep vehicle care, verified professionals, eco-friendly processes, and a seamless app experience.
• Hoora aims at redefining sustainable in a true sense. With an array of completely eco-friendly services like waterless car cleaning and pressure wash options that save upto 70% of water as compared to traditional washing centres. Hoora aims at contributing towards creating a sustainable future for empowering the future generations.