Role Overview
Home Instead is hiring a Lead CAREGiver/ Lead Personal Support Worker. This is a full-time role in CA. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
#INDG
Lead CAREGiver / Lead Personal Support Worker (PSW)
Evening & Weekend Leadership Role
Home Instead – Guelph, Cambridge, Fergus, Elora & Orangeville Areas
Make a Difference. Lead with Compassion.
Are you an experienced Personal Support Worker who is passionate about delivering exceptional care and mentoring others to succeed?
Home Instead is seeking a dedicated Lead CAREGiver to join our team in a unique leadership role that combines hands-on client care with coaching, support, and quality assurance responsibilities within our growing community.
This is an ideal opportunity for a compassionate, dependable professional who enjoys building relationships, supporting fellow CAREGivers, and ensuring seniors receive the highest quality care possible.
About the Role
As a Lead CAREGiver, you will be one of our key field leaders, providing direct care to clients during evenings and weekends while also supporting our CAREGiver team throughout the community.
When not providing client care, you will assist with:
- Coaching and mentoring CAREGivers in the field
- Conducting quality assurance visits and client check-ins
- Supporting new CAREGiver onboarding and shadow shifts
- Delivering PPE and care supplies to clients and CAREGivers
- Helping troubleshoot care concerns and providing guidance
- Acting as an ambassador of Home Instead's standards and values
- Supporting client and CAREGiver satisfaction initiatives
This role is perfect for someone who wants to take the next step in their caregiving career while continuing to make a direct impact on the lives of seniors.
What You'll Do
Client Care Responsibilities
- Provide companionship and emotional support
- Assist with personal care, bathing, dressing, and grooming
- Support mobility and transfers
- Assist with meal preparation and light housekeeping
- Provide medication reminders
- Help clients remain safe, comfortable, and independent in their homes
Leadership Responsibilities
- Mentor and coach CAREGivers in the community
- Support ongoing training and best practices
- Perform client and CAREGiver support visits
- Assist with PPE and supply distribution
- Communicate observations and concerns to the office team
- Promote excellence in care delivery and client satisfaction
What We're Looking For
Required Qualifications
- PSW Certificate, Health Care Aide Certificate, or International Nursing Degree
- Minimum 2 years of caregiving, PSW, or nursing experience
- Strong leadership and problem-solving skills
- Excellent communication and interpersonal abilities
- A genuine passion for supporting seniors and fellow CAREGivers
- Valid G or G2 Driver's Licence
- Reliable vehicle with the ability to travel throughout our service area
- Current First Aid & CPR Level C Certification
- Ability to provide proof of required immunizations and TB testing
- Ability to obtain a clear Criminal Record/Vulnerable Sector Check
The Ideal Candidate Is:
- Dependable and highly organized
- A natural mentor and team player
- Confident working independently
- Compassionate, patient, and professional
- Comfortable providing feedback and support to peers
- Committed to delivering exceptional client experiences
Why Join Home Instead?
At Home Instead, we believe our CAREGivers are the heart of everything we do. We are committed to creating a supportive environment where our team members feel valued, respected, and empowered to grow.
What We Offer
- Competitive pay based on experience
- Leadership development opportunities
- Flexible scheduling
- Supportive office team
- Meaningful and rewarding work
- Ongoing training and education
- Opportunity to make a lasting impact in your community
Schedule
- Primarily evenings and weekends
- Some weekday availability may be required
- Full time position
Service Areas
- Guelph
- Cambridge
- Fergus
- Elora
- Orangeville
- Surrounding communities
- Home instead office is located in Waterloo 570 University Ave
If you're ready to take the next step in your caregiving career and become a leader who makes a difference every day, we'd love to hear from you.
Apply today and help us enhance the lives of aging adults with dignity, care, and compassion.
Pay: $19.50 per hour
Benefits
- Flexible schedule
Work Location: In person
Frequently Asked Questions
How do I apply for the Lead CAREGiver/ Lead Personal Support Worker position at Home Instead?
Use the Apply button above to submit your application directly to Home Instead. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Lead CAREGiver/ Lead Personal Support Worker position at Home Instead located?
This position is based in CA. Home Instead has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Lead CAREGiver/ Lead Personal Support Worker at Home Instead earn?
Home Instead has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Lead CAREGiver/ Lead Personal Support Worker role at Home Instead posted?
This role was posted on June 17, 2026 (7 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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