Overview

The Executive Assistant to the General Manager is responsible to provide the General Manager with administrative support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties.

• NOTE: this position is a UNPAID position that requires you to have full availability for 4 months (May to August) and that you are doing this internship as a required part of your current degree. *

What will I be doing?

As an Executive Assistant to General Manager, you are responsible for performing the following tasks to the highest standards:

• Assists with projects preparation per quarter
• Opens incoming mail, dates stamps, distributes accordingly
• Sends outgoing mail both interoffice and outside of the hotel
• Routes mail, faxes and other printed matter
• Prepares and types of correspondence and fairly complex numerical/financial reports as instructed
• Prepares correspondence on behalf of the management
• Duplicates, copies and distributes and mails materials for the office
• Orders and maintains office supplies and equipment
• Maintains files and equipment in an orderly and professional manner
• Uses the property’s email system and maintains their email box, as is policy
• Appropriate business use of telephone and voice mail system
• Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate
• Scrutinizes and handles Guest satisfaction scores/ Guest Assistance on a regular basis
• Scrutinizes daily VIP guests
• Schedules meetings and records meeting minutes.

What are we looking for?

An Executive Assistant to General Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience in similar role is an asset but not required
• Strong organization skills, multi-task oriented and good time management
• Ability to communicate effectively in English verbally and written
• Strong computer skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Prepare official correspondence on behalf of management to both internal and external communications verbally and in writing
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy
• Ability to type 60 wpm

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global

brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day, and, our amazing Team Members are at the heart of it all!

Benefits of working with Hilton: Student interns will receive a staff meal while on shift. They will also receive free parking, dry cleaning on business clothes, gym and indoor pool access.

*NOTE: this position is a UNPAID position that requires you to have full availability for 4 months (May to August) and that you are doing this internship as a part of your current schooling. *

ACCESSIBILITY Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA

Work Locations

Hilton Toronto Airport Hotel & Suites

Schedule

Part-time

Brand

Hilton Hotels & Resorts

Job

Administrative