Technical Customer Care Representative

Full Timemid

Minneapolis, MinnesotaPosted Yesterday

Role Overview

HHAeXchange is hiring a mid-level Technical Customer Care Representative. This is a full-time role in Minneapolis, Minnesota. posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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ORHHAeXchangeFoundedCustomerCareTechnicalRepresentativesMinneapolis

Job description

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.

We are seeking motivated, multi-talented and bilingual individuals with strong client service and technical skills to join our Customer Care team as Technical Customer Care Representatives in Minneapolis, MN office location.

We are currently interviewing applicants for our next Technical Customer Care Representative cohort starting September 14, 2026 in our Minneapolis, MN office location.

Spanish speaking representatives a huge plus!

Prior experience with the HHAeXchange mobile app or providing end-user technical software support is required. As a key member of the team, you will be proactive, show initiative, have exceptional communication skills and a strong customer mindset, together with the ability to diagnose the origins of both technical, as well as user issues to our new and existing customers. This is a critical role that supports and interacts directly with our Home Health Agency clients.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About HHAeXchange

HHAeXchange

hhaexchange.com

On-site

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Frequently Asked Questions

How do I apply for the Technical Customer Care Representative position at HHAeXchange?

Use the Apply button above to submit your application directly to HHAeXchange. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Technical Customer Care Representative position at HHAeXchange located?

This position is based in Minneapolis, Minnesota. HHAeXchange has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Technical Customer Care Representative at HHAeXchange earn?

HHAeXchange has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Technical Customer Care Representative role at HHAeXchange posted?

This role was posted on July 21, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.