What do healthcare help desk technicians support?

Healthcare IT help desk staff support EHR systems (Epic, Cerner, Meditech), medical imaging (PACS), clinical applications, barcode scanners, patient portals, telehealth platforms, and HIPAA-compliant communication tools.

Do healthcare help desk jobs pay more?

Yes. Healthcare IT support typically pays 10–20% more than general help desk roles. Entry-level: $42k–$52k. Mid-level: $52k–$62k. Senior/specialist: $62k–$70k+. Epic-certified technicians can earn even more.

What certifications help for healthcare IT help desk?

CompTIA A+ and Healthcare IT Technician (HIT) certifications are valuable. Epic or Cerner certification significantly boosts pay. HIPAA training is typically provided by the employer.

51+ JobsUpdated Jun 1, 2026

Healthcare Help Desk Jobs

Healthcare help desk professionals support critical clinical systems including EHR platforms (Epic, Cerner), medical devices, and HIPAA-compliant infrastructure. These roles pay 10–20% above standard help desk salaries due to the specialized knowledge required.

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Salary Range

$35k – $100k

Top Companies

Aya Healthcare, HCA Healthcare, BJC Healthcare, GE HealthCare, PRN Healthcare, GQR Healthcare +11 more

Job Types

64% Full Time, 20% Contract, 16% Part Time

Top Locations

Washington, CA, Alexandria, Falls Church

Work Model

100% On-Site

Experience Levels

84% Mid Level, 4% Staff, 4% Senior

We found 51 healthcare help desk jobs currently hiring in locations including Washington, CA, Alexandria. Salaries range from $35k to $100k based on experience, location, and company size. Work arrangements include On-Site (100%). Top employers include Aya Healthcare, HCA Healthcare, BJC Healthcare and 14 other companies.

Companies Hiring for Healthcare Help Desk Jobs

Aya Healthcare11 jobs

HCA Healthcare9 jobs

BJC Healthcare4 jobs

GE HealthCare4 jobs

PRN Healthcare3 jobs

GQR Healthcare2 jobs

+11 more companies hiring. Sign up to see all.

Career Path & Salary Progression

Mid Level

$50k–$100k

42 jobs

Senior

Salary varies

2 jobs

Staff

Salary varies

2 jobs

Latest Jobs Added

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1–50 of 51 jobs

1w ago

Travel Physical Therapist job in Alexandria, VA - Make ,974 to ,204/week

Aya Healthcare·Alexandria, Virginia, US

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Healthcare Help Desk Jobs

Companies Hiring for Healthcare Help Desk Jobs

Career Path & Salary Progression

Latest Jobs Added

Travel Physical Therapist job in Alexandria, VA - Make ,974 to ,204/week

Travel CVICU Registered Nurse - Make to weekly

Travel NICU Registered Nurse - ,108 per week

Travel Oncology Nurse Navigator - ,219 per week

VP Creative Director - Lead Bold Campaigns & Teams

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Travel Occupational Therapist - ,540 per week

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