Business Analyst - All Locations

Location is not strictly limited to Montreal, open to Windsor, Toronto, London, Quebec City or Ottawa.

• Lead the creation and review of business and system processes to enable effective and efficient administration of group health & dental benefits and/or life & disability benefits.
• Business contact for IT and clients/partners for system-related issues.
• Liason between clients and internal departments for service and change management.
• Key business contact in the development and testing of system initiatives and changes including managing system problems.
• Development of complex reporting, analysis, and reconciliation of data including report design and creation.
• Project leader for systems and process reviews supporting enhancements, productivity improvements and efficiencies relating to administration.
• Development of business cases/use cases and requirements gathering for projects and system enhancements.
• Organizational resource, assisting management with projects and other departmental initiative

WHO WE'RE LOOKING FOR

• University Degree or College Diploma in Business Administration, Mathematics, or a related field.
• Demonstrated experience in data analysis and problem resolution.
• Experience working with complex data relationships and structure.
• Proficiency in: Access and/or Excel, Word, Business Objects, and other Data Base Utilities & Query Tools.
• Understanding of accounting concepts and previous experience with account reconciliation and financial analysis is an asset.
• Excellent communication skills – both verbal and written.
• Very organized and able to balance workflow of multiple tasks and projects in a deadline driven environment.
• Effective in developing relationships and contributing to team performance in a highly collaborative environment.
• Bilingual English/French is required.

NICE TO HAVE

• Further education related to industry designations considered an asset (e.g., GBA, CPA, ASA, PMP and Agile methodology experience).
• VBA Knowledge