Job Description
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<h2 class="text-[#7386E6] text-btn-lg font-semibold mb-1"><span style="color: rgb(86, 95, 117);">Who We Are:</span></h2>
<p>GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams—and unparalleled service for today's pet parents. </p>
<h2 class="text-[#7386E6] text-btn-lg font-semibold mb-1"><span style="color: rgb(86, 95, 117);">The Opportunity:</span></h2>
<p>As our Hospital Operations Manager, you’ll be the operational heartbeat of the hospital. You’ll run day-to-day, ensuring your team meets and exceeds performance, financial, and client-experience targets. From staffing and scheduling to inventory, compliance, and reporting, you’re the leader who makes the hospital run smoothly with a culture that attracts top talent and delivers exceptional veterinary care and patient experiences. <strong><br><br></strong></p>
<h2 class="text-[#7386E6] text-btn-lg font-semibold mb-1"><span style="color: rgb(86, 95, 117);">What You'll Do:</span></h2>
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<li>Lead all daily hospital operations</li>
<li>Ensure compliance with all operating standards and requirements</li>
<li>Create and maintain accurate work schedules</li>
<li>Hire, train, and onboard new team members—setting the bar for performance and culture</li>
<li>Prepare monthly reports on hospital performance, staffing needs, margins, and trends</li>
<li>Conduct performance reviews and provide coaching for growth</li>
<li>Monitor inventory, manage ordering, and maintain cost control</li>
<li>Support doctors, staff, and clients with clarity, speed, and professionalism<br><br></li>
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<h2 class="text-[#7386E6] text-btn-lg font-semibold mb-1"><span style="color: rgb(86, 95, 117);">Our Hospital Managers Bring:</span></h2>
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<li><strong>Operational Excellence:</strong> Ability to execute and enforce protocols, manage appointment flow, oversee inventory, and balance hands-on tasks with leadership responsibilities</li>
<li><strong>Client Relations:</strong> Maintains a top-tier client experience and proactively resolves issues</li>
<li><strong>Team Leadership:</strong> Hires and develops high-performing teams; models accountability and professionalism</li>
<li><strong>Culture & Growth:</strong> Builds a positive, results-driven environment and rewards excellence</li>
<li><strong>Technical Support:</strong> Strong veterinary technician skillset; able to model technical and patient-care excellence</li>
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<h2 class="text-[#7386E6] text-btn-lg font-semibold mb-1"><span style="color: rgb(86, 95, 117);">Required Qualifications:</span></h2>
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<li>Proven work experience as a Hospital Operations Manager, Medical Office Manager or similar role strongly preferred.</li>
<li>Three plus years in veterinary medicine with progressive responsibilities, technician background strongly preferred</li>
<li>Powerful leadership skills and an empathetic approach to management, experience training and mentoring/developing others</li>
<li>Advanced skills in Practice Management Systems and MS Excel.</li>
<li>Basic accounting skills</li>
<li>Demonstrated ability to implement and enforce standard operating procedures and hospital protocols to maximize productivity and patient satisfaction</li>
<li>Demonstrated ability to communicate clearly and effectively with hospital and corporate teams and the confidence to make important decisions.</li>
<li>Excellent problem-solving capabilities, proactively manage and resolve conflict and the ability to work well under pressure</li>
<li>Demonstrated passion to make a difference in pets and people’s lives</li>
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<h2 class="text-[#7386E6] text-btn-lg font-semibold mb-1"><span style="color: rgb(86, 95, 117);">What We Offer Our Hospital Managers:</span></h2>
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<li><strong>Competitive Compensation:</strong> A strong base salary with a generous annual performance-based bonus—because we believe in rewarding the leaders who drive our success.</li>
<li><strong>Comprehensive benefits package: </strong>Comprehensive medical, dental, and vision insurance to keep you and your family well—plus flexible spending options and disability coverage.</li>
<li><strong>401(k) with a Company Match:</strong> A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals.</li>
<li><strong>Generous Paid Time Off:</strong> Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance.</li>
<li><strong>Employee Discounts:</strong> Significant savings on veterinary care and products for your own pets at any GoodVets location.</li>
<li><strong>A Culture that Values You:</strong> Be part of a team that leads with empathy, prioritizes collaboration, and celebrates each other’s wins—big and small.</li>
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<h2 class="text-[#7386E6] text-btn-lg font-semibold mb-1"><span style="color: rgb(86, 95, 117);">Ready to take the next step in your career?</span></h2>
<p>Join a company that invests in you and your future. At GoodVets, you’re not just managing a hospital—you’re shaping the standard for veterinary care.</p>
<p><em>Apply today and let's build something exceptional—together.</em></p>
<p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Compensation Range</div><div class="pay-range"><span>$65,000</span><span class="divider">—</span><span>$80,000 USD</span></div></div></div>
About GoodVets
GoodVets
goodvets.com
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