Call Center Quality Assurance Supervisor

Full Time

Greenville, South CarolinaPosted 7 weeks ago

Role Overview

Glsllc is hiring a Call Center Quality Assurance Supervisor. This is a full-time role in Greenville, South Carolina. Part of Glsllc's Risk hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Risk roles is $85k-$120k (based on 134 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

BenefitsComplianceBarWhyGLSPurposeAccessPeople

Job description

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!

o Competitive base pay and performance bonuses, dependent on role

o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

o 401K with employer match and 100% immediate vesting

o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

o Paid Volunteer Time Off (VTO) Annually

o Tuition Reimbursement

o Parental Leave

o Business casual work environment

What does it mean to be a Call Center Quality Assurance Supervisor at GLS?

The Call Center Quality Assurance Supervisor is responsible for overseeing the daily operations and management of the Quality Assurance and Compliance Monitoring programs, including but not limited to: management of QA team to ensure individual and team performance objectives are met, implementation of compliance review processes, drafting and updating of departmental processes and procedures, and conducting specialty compliance QA reviews to support adherence to company policy and regulatory requirements.

About Glsllc

Glsllc

RiskOn-site

34 other open roles at Glsllc on TryApplyNow.

View all 35 roles at Glsllc

Frequently Asked Questions

How do I apply for the Call Center Quality Assurance Supervisor position at Glsllc?

Use the Apply button above to submit your application directly to Glsllc. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Call Center Quality Assurance Supervisor position at Glsllc located?

This position is based in Greenville, South Carolina. Glsllc has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Call Center Quality Assurance Supervisor at Glsllc earn?

Glsllc has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Call Center Quality Assurance Supervisor role at Glsllc posted?

This role was posted on May 20, 2026 (50 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.