Job Description
Key Responsibilities:
Prepare, pack, and label medicines accurately for orders
Coordinate with courier teams to ensure timely dispatch of orders
Maintain digital prescription records and ensure accurate documentation
Manage inventory, replenish stock, and track expiry dates
Handle customer queries via call, email, or chat with professionalism
Support billing, order updates, and daily operational activities
Ensure compliance with pharmacy regulations and quality standards
Maintain a clean and well-organized office area
Requirements
Minimum D.Pharm or B.Pharm experience in pharmacy operations preferred
Basic knowledge of medicines, dosages, and online pharmacy workflows
Strong communication skills and customer-handling ability
Tech-savvy with the ability to work on online systems and software
High accuracy, reliability, and excellent time-management skills
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