Role Overview
Forma.ai is hiring a Customer Operations Analyst Intern. This is a internship role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
As a Customer Operations Analyst Intern at Forma.ai, you will be an integral part of the Customer Operations team, contributing to the growth and success of the company. You will report to the Senior Manager of Customer Operations and engage in various responsibilities to ensure that customers derive maximum value from the Forma.ai platform.
Key Responsibilities:
- Own the ongoing operations for a portfolio of customers, which includes rule building, process execution, reporting and dashboarding, and providing product support.
- Develop automated reporting for customers, covering financial, sales performance, and incentive compensation, to facilitate process automation and enhance business visibility.
- Assist in design projects by conducting analysis, financial modeling, project planning, customer workshops, and presenting/recommending findings.
- Implement new features of the Forma.ai platform within your customer portfolio to drive continuous improvement and automation.
- Establish strong working relationships with key customer stakeholders to ensure that clients fully realize the value offered by Forma.ai.
Qualifications Required:
- Proficiency in Excel for tasks such as data profiling, segmentation, and aggregation.
- Experience in handling large datasets and a deep understanding of database logical structures and workflows.
- Knowledge of data architecture and process flows.
- Strong analytical problem-solving skills, organizational capabilities, and project management abilities.
If you possess the above qualifications and are eager to work in a dynamic environment where your contributions directly impact the company's growth and customer satisfaction, we encourage you to apply for the Customer Operations Analyst Intern position at Forma.ai. As a Customer Operations Analyst Intern at Forma.ai, you will be an integral part of the Customer Operations team, contributing to the growth and success of the company. You will report to the Senior Manager of Customer Operations and engage in various responsibilities to ensure that customers derive maximum value from the Forma.ai platform.
Key Responsibilities:
- Own the ongoing operations for a portfolio of customers, which includes rule building, process execution, reporting and dashboarding, and providing product support.
- Develop automated reporting for customers, covering financial, sales performance, and incentive compensation, to facilitate process automation and enhance business visibility.
- Assist in design projects by conducting analysis, financial modeling, project planning, customer workshops, and presenting/recommending findings.
- Implement new features of the Forma.ai platform within your customer portfolio to drive continuous improvement and automation.
- Establish strong working relationships with key customer stakeholders to ensure that clients fully realize the value offered by Forma.ai.
Qualifications Required:
- Proficiency in Excel for tasks such as data profiling, segmentation, and aggregation.
- Experience in handling large datasets and a deep understanding of database logical structures and workflows.
- Knowledge of data architecture and process flows.
- Strong analytical problem-solving skills, organizational capabilities, and project management abilities.
If you possess the above qualifications and are eager to work in a dynamic environment where your contributions directly impact the company's growth and customer satisfaction, we encourage you to apply for the Customer Operations Analyst Intern position at Forma.ai.
Frequently Asked Questions
How do I apply for the Customer Operations Analyst Intern position at Forma.ai?
Use the Apply button above to submit your application directly to Forma.ai. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Operations Analyst Intern position at Forma.ai located?
This position is based in IN. Forma.ai has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Operations Analyst Intern at Forma.ai earn?
Forma.ai has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Operations Analyst Intern role at Forma.ai posted?
This role was posted on April 8, 2026 (71 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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