About Family Service Nova Scotia

Family Service Nova Scotia (FSNS) is a community-based provincial organization that has been supporting individuals, families, and communities since 1969. Supporting service users is at the centre of everything we do.

We provide a warm, welcoming, and non-judgmental environment across Nova Scotia, using a person-centred and trauma-informed approach that recognizes the unique strengths and experiences of each individual and family.

Program Overview

The Therapeutic Supports program provides Tier 3 clinical intervention services to individuals aged 6 and older, including youth, adults, couples, and families.

Services are delivered through a range of programs and partnerships, including Helpline and Ongoing Helpline, ATTACH, Employment Support Income Assistance, Employee Assistance Program, Strengthening Fathers, Victim Services, Let’s Care Collective, and other community-based initiatives.

Position Summary

The Therapeutic Supports Worker provides clinical, community-based therapeutic services to individuals, couples, and families. This role focuses on building strong relationships, supporting mental health and well-being, and helping service users develop practical strategies for change.

The position works within a collaborative team environment and participates in regular clinical supervision and reflective practice.

Qualifications

• Bachelor or Master of Social Work or a related field OR Master of Counselling Psychology
• Eligibility for registration with a professional regulatory body

Core Responsibilities

Program Planning and Service Delivery

• Manage and maintain an active caseload
• Deliver therapeutic services to individuals, couples, and families
• Prepare for and debrief client sessions
• Maintain consistent communication with service users
• Collaborate with community partners and referral sources
• Manage daily scheduling and appointments

Reflective Practice and Clinical Consultation

• Participate in individual, group, and clinical supervision
• Engage in ongoing consultation with supervisors and colleagues
• Apply reflective and trauma-informed approaches in practice
• Administrative Responsibilities
• Maintain accurate and timely documentation
• Manage scheduling, rescheduling, and availability
• Utilize internal systems for documentation and communication

Organizational Support

• Contribute to a positive team and office environment
• Support coverage and program needs as required
• Participate in internal learning and professional development

Operational Responsibilities

• Monitor and request program materials as needed
• Track and submit timesheets and expenses
• Manage scheduling related to vacation and leave

Requirements

• Active registration and good standing with a professional regulatory body
• Valid driver’s licence and access to a reliable vehicle
• Ability to travel within the community
• Availability to work flexible hours, including evenings
• Clear Criminal Record Check and Vulnerable Sector Check
• Maintenance of professional liability insurance

Why Work With Us

• Competitive compensation, including Health, Dental, and Pension
• Flexible work hours
• Generous paid time off beyond statutory holidays
• A supportive, collaborative team environment
• Opportunities for professional growth and development
• Meaningful, community-based work that creates real impact

Equity Statement

Family Service Nova Scotia is committed to equity, diversity, inclusion, and accessibility. We encourage applications from individuals from equity-deserving communities.

How to Apply

Please submit your resume to: hr@familyservicens.ca

Benefits

• Dental care
• Employee assistance program
• Flexible schedule
• Mileage reimbursement
• Paid time off
• Vision care

Work Location: In person