Job Description
About Family Service Nova Scotia
Family Service Nova Scotia (FSNS) is a community-based provincial organization that has been supporting individuals, families, and communities since 1969. Supporting service users is at the centre of everything we do.
We provide a warm, welcoming, and non-judgmental environment across Nova Scotia, using a person-centred and trauma-informed approach that recognizes the unique strengths and experiences of each individual and family.
Program Overview
The Therapeutic Supports program provides Tier 3 clinical intervention services to individuals aged 6 and older, including youth, adults, couples, and families.
Services are delivered through a range of programs and partnerships, including Helpline and Ongoing Helpline, ATTACH, Employment Support Income Assistance, Employee Assistance Program, Strengthening Fathers, Victim Services, Let’s Care Collective, and other community-based initiatives.
Position Summary
The Therapeutic Supports Worker provides clinical, community-based therapeutic services to individuals, couples, and families. This role focuses on building strong relationships, supporting mental health and well-being, and helping service users develop practical strategies for change.
The position works within a collaborative team environment and participates in regular clinical supervision and reflective practice.
Qualifications
- Bachelor or Master of Social Work or a related field OR Master of Counselling Psychology
- Eligibility for registration with a professional regulatory body
Core Responsibilities
Program Planning and Service Delivery
- Manage and maintain an active caseload
- Deliver therapeutic services to individuals, couples, and families
- Prepare for and debrief client sessions
- Maintain consistent communication with service users
- Collaborate with community partners and referral sources
- Manage daily scheduling and appointments
Reflective Practice and Clinical Consultation
- Participate in individual, group, and clinical supervision
- Engage in ongoing consultation with supervisors and colleagues
- Apply reflective and trauma-informed approaches in practice
- Administrative Responsibilities
- Maintain accurate and timely documentation
- Manage scheduling, rescheduling, and availability
- Utilize internal systems for documentation and communication
Organizational Support
- Contribute to a positive team and office environment
- Support coverage and program needs as required
- Participate in internal learning and professional development
Operational Responsibilities
- Monitor and request program materials as needed
- Track and submit timesheets and expenses
- Manage scheduling related to vacation and leave
Requirements
- Active registration and good standing with a professional regulatory body
- Valid driver’s licence and access to a reliable vehicle
- Ability to travel within the community
- Availability to work flexible hours, including evenings
- Clear Criminal Record Check and Vulnerable Sector Check
- Maintenance of professional liability insurance
Why Work With Us
- Competitive compensation, including Health, Dental, and Pension
- Flexible work hours
- Generous paid time off beyond statutory holidays
- A supportive, collaborative team environment
- Opportunities for professional growth and development
- Meaningful, community-based work that creates real impact
Equity Statement
Family Service Nova Scotia is committed to equity, diversity, inclusion, and accessibility. We encourage applications from individuals from equity-deserving communities.
How to Apply
Please submit your resume to: hr@familyservicens.ca
Benefits
- Dental care
- Employee assistance program
- Flexible schedule
- Mileage reimbursement
- Paid time off
- Vision care
Work Location: In person
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