Front Office Administrator

Express Employment Professionals is seeking a friendly and reliable Front Office Administrator to join our client’s team. Our client is a locally owned business operating in a specialized healthcare center providing supportive care to clients.

Key Responsibilities:

• Greet and assist walk-in clients in a professional and courteous manner
• Answer and direct incoming phone calls promptly
• Provide excellent customer service and ensure client needs are met efficiently
• Schedule appointments and maintain accurate records in computer systems
• Perform general administrative tasks such as filing, data entry, and handling correspondence
• Maintain a neat and professional front desk area

What We’re Looking For:

• Strong customer service skills with a friendly, approachable demeanor
• Professional communication skills, both in person and over the phone
• Comfortable working with computers and learning new systems quickly
• Reliable, organized, and able to manage multiple tasks in a busy office environment
• Previous administrative or customer-facing experience is an asset
• Team-oriented, adaptable, and able to maintain a business casual professional appearance

Our client offers:

• Monday to Friday, 8:30 am – 4:30 pm schedule
• Competitive pay rate based on experience
• Business casual dress code
• A welcoming, client-focused workplace where you’ll be part of a supportive team

Don’t meet every requirement? You’re not alone.

Research shows many qualified candidates hesitate to apply unless they meet 100% of the qualifications. At Express Employment Professionals, we recognize that skills, potential, and transferable experience come in many forms.

If this opportunity excites you - even if your background doesn’t align perfectly - we encourage you to apply. Whether you’re looking to grow, pivot, or re-enter the workforce, we’d love to connect. You may be a great fit for this role or another opportunity we’re working on.

Express Employment Professionals is proud to be an equal opportunity employer committed to building diverse, inclusive, and authentic workplaces.

Experience

• Administrative: 3 years (preferred)
• Customer service: 3 years (required)

Work Location: In person