Role Overview
EXL IT service management is hiring a entry-level Life Insurance IT Support Specialist. This is a full-time role in IN. Part of EXL IT service management's Security hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
As a Technical Support Specialist for life insurance systems, you will play a crucial role in ensuring the smooth operation of IT infrastructure. Your responsibilities will include providing technical support to users, resolving issues, and maintaining the security and stability of life insurance-related IT systems.
Key Responsibilities:
- Provide technical support to users of life insurance systems via phone, email, and remote access.
- Diagnose and resolve hardware and software problems.
- Maintain and update IT systems and infrastructure related to life insurance operations.
- Ensure the security and stability of life insurance-related IT systems.
- Install, configure, and maintain software applications.
- Manage user accounts and access permissions.
- Document technical solutions and processes.
- Work with vendors to resolve hardware and software issues.
- Adhere to IT security policies and procedures.
Qualifications Required:
- Bachelor's degree in computer science, information technology, or a related field.
- 1-2 years of experience in IT support, preferably within the insurance industry.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Proficiency in troubleshooting hardware and software issues.
- Knowledge of network and server administration.
- Familiarity with IT security best practices.
In addition to the above, the company offers a competitive salary and benefits package, opportunities for professional development and career advancement, a supportive and collaborative work environment, and exposure to cutting-edge technologies and tools.
Your day as a Technical Support Specialist will be focused on resolving technical issues, maintaining systems, and ensuring the smooth operation of the client's life insurance IT infrastructure. As a Technical Support Specialist for life insurance systems, you will play a crucial role in ensuring the smooth operation of IT infrastructure. Your responsibilities will include providing technical support to users, resolving issues, and maintaining the security and stability of life insurance-related IT systems.
Key Responsibilities:
- Provide technical support to users of life insurance systems via phone, email, and remote access.
- Diagnose and resolve hardware and software problems.
- Maintain and update IT systems and infrastructure related to life insurance operations.
- Ensure the security and stability of life insurance-related IT systems.
- Install, configure, and maintain software applications.
- Manage user accounts and access permissions.
- Document technical solutions and processes.
- Work with vendors to resolve hardware and software issues.
- Adhere to IT security policies and procedures.
Qualifications Required:
- Bachelor's degree in computer science, information technology, or a related field.
- 1-2 years of experience in IT support, preferably within the insurance industry.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Proficiency in troubleshooting hardware and software issues.
- Knowledge of network and server administration.
- Familiarity with IT security best practices.
In addition to the above, the company offers a competitive salary and benefits package, opportunities for professional development and career advancement, a supportive and collaborative work environment, and exposure to cutting-edge technologies and tools.
Your day as a Technical Support Specialist will be focused on resolving technical issues, maintaining systems, and ensuring the smooth operation of the client's life insurance IT infrastructure.
Frequently Asked Questions
How do I apply for the Life Insurance IT Support Specialist position at EXL IT service management?
Use the Apply button above to submit your application directly to EXL IT service management. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Life Insurance IT Support Specialist position at EXL IT service management located?
This position is based in IN. EXL IT service management has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Life Insurance IT Support Specialist at EXL IT service management earn?
EXL IT service management has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Life Insurance IT Support Specialist role at EXL IT service management posted?
This role was posted on April 4, 2026 (74 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Life Insurance IT Support Specialist role at EXL IT service management entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements EXL IT service management has listed.
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