Customer Service Representative- Inbound Voice Process- US
Etech Global ServicesRole Overview
Etech Global Services is hiring a mid-level Customer Service Representative- Inbound Voice Process- US. This is a full-time role in Vadodara. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Role Description
This is a full-time, on-site role located in Vadodara for a Customer Service Representative in the Inbound Voice Process. The primary responsibilities include addressing customer inquiries, resolving issues effectively, and ensuring exceptional customer satisfaction through efficient communication. The associate will provide personalized service and foster positive customer relationships, ensuring a professional and empathetic customer experience.
Qualifications
- Proven skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
- Experience in enhancing Customer Experience and handling client interactions smoothly
- Strong verbal communication, problem-solving abilities, and active listening skills
- Ability to work collaboratively in a team and manage responsibilities independently
- Bachelor’s degree or equivalent education preferred, but equivalent experience will also be considered
- Previous experience in contact center roles is a plus
Frequently Asked Questions
How do I apply for the Customer Service Representative- Inbound Voice Process- US position at Etech Global Services?
Use the Apply button above to submit your application directly to Etech Global Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative- Inbound Voice Process- US position at Etech Global Services located?
This position is based in Vadodara. Etech Global Services has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative- Inbound Voice Process- US at Etech Global Services earn?
Etech Global Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative- Inbound Voice Process- US role at Etech Global Services posted?
This role was posted on April 22, 2026 (60 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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