Job Description

Position

Head – Sales Operations & Enablement (GM / Sr.GM)

Location

Chennai / Pondicherry

Company

Integra (www.integranxt.com)

Reporting to

Founder, MD & CEO

About The Role

Integra is seeking a strategic and execution-oriented leader to head our Sales Operations & Enablement function. This role will work closely with the CEO and Sales Leadership team to drive sales strategy execution, improve operational efficiency, strengthen data-driven decision making, and scale the sales organization. The role will act as a strategic extension of the CEO for the sales function, ensuring alignment across teams and enabling the sales organization to perform at peak effectiveness.

Key Responsibilities

• Partner with sales leadership to develop and execute sales strategy and planning initiatives
• Monitor sales performance, pipeline health, and revenue metrics and provide actionable insights
• Drive sales process improvements, operational efficiency, and productivity enhancements
• Implement and optimize sales technologies, CRM systems, and analytics tools
• Lead sales enablement initiatives including sales playbooks, tools, and training programs
• Facilitate cross-functional collaboration between sales, marketing, finance, and delivery teams
• Lead key sales transformation initiatives and strategic projects
• Prepare executive reports, dashboards, and presentations for leadership decision-making
• Support leadership in strategic client engagement and partnership development

Requirements

• MBA or Master’s degree in Business, Marketing, Sales, or related field
• 10–15+ years of experience with strong exposure to sales operations, strategy, or sales leadership roles
• Experience working in technology services, digital services, or global B2B environments preferred
• Strong knowledge of sales processes, revenue operations, and pipeline management
• Advanced analytical and data-driven decision-making skills
• Strong communication, stakeholder management, and leadership abilities
• Experience with CRM platforms, sales analytics tools, and sales technology ecosystems

Why Join Integra

• Work directly with the Founder, MD & CEO
• Lead strategic initiatives shaping the global sales organization
• Drive operational excellence in a high-growth digital services company

Please submit your resume and a compelling cover letter detailing your relevant experience to lalitha.mohan@integra.co.in

Qualifications

• MBA or Master’s degree in Business, Marketing, Sales, or related field
• 10–15+ years of experience with strong exposure to sales operations, strategy, or sales leadership roles
• Experience working in technology services, digital services, or global

Company Description

Partnering with publishers to navigate complexity and build what’s next.

Integra brings 30 years of experience supporting scholarly and education publishers with content services, workflow solutions, and enabling technologies that drive sustainable growth in a rapidly evolving publishing landscape.

Founded in 1994, Integra is a trusted global partner delivering publishing services to leading publishers, education organisations, and enterprises worldwide. We provide end-to-end solutions across both upstream and downstream publishing workflows, from content development and editorial support to production, digital delivery, and distribution. Today, we support organisations of all sizes, from emerging publishers to Fortune 1000 companies and large global multinationals.

Our Solutions And Services Include

Products and Platforms

Intelligent, scalable products and platforms that streamline publishing workflows and enhance digital experiences, giving publishers a competitive edge.

Digital Publishing Services

End-to-end digital publishing solutions that transform print content into engaging, interactive digital formats using modern publishing technologies.

Content Services

High-quality content services for scholarly publishing, PreK–12, higher education, and ELT, helping publishers optimise production costs and accelerate delivery without compromising quality.

Integra is a women-owned enterprise, certified by WeConnect International, with women comprising 52% of our workforce. We were recognised among the 100 Best Companies for Women in India (2023). Sustainability is central to our values, and we align our initiatives with 12 of the 17 UN Sustainable Development Goals.