Personal Training Manager

At EoS, our Personal Training Manager (PTM) plays a key leadership role in select high-volume gyms, helping guide and grow our personal training team every day. Reporting to the Fitness Manager-and working closely with our Sr. Director of PT Experience-the PTM is the go-to leader for making sure our trainers deliver top-notch service and build strong relationships with members. This role is all about helping people thrive: you'll coach trainers, support their development, and create a positive environment that drives client satisfaction, retention, and results. We're looking for someone who's not only passionate about fitness but also excited to lead a team, hit big goals, and make a real impact. You'll help your team stay focused on delivering great experiences, improving performance, and growing professionally-all while keeping our gyms running smoothly and successfully.

Essential Purpose: Reporting to the Fitness Manager, the EoS Personal Training Manager (PTM) is a full-time position responsible for improving the quality and maximizing the profitability of the personal training team in high volume EoS locations.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities

• Serve as the owner/operator of the day-to-day management of the personal training staff
• Serve as the key business partner to the Fitness Manager on day-to-day management of the personal training business
• Drive the team to meet (or exceed) all established PT targets each month
• Lead the team to deliver high value PT orientation sessions that maximize new client acquisition and increase overall PT penetration
• Proactively identify and operationalize opportunities to grow and improve the business of the personal training department
• Oversee and improve the EoS personal training experience to drive revenue growth and client retention
• Own the end-to-end management of the trainer lifecycle, from sourcing to hiring, onboarding, in-club training, development, and on-going performance management
• Lead the ongoing trainer coaching and development through regularly scheduled individual and team meetings
• Minimize trainer turnover and increase personal trainer tenure through on-going coaching, development, and support

Qualifications

• At least one year as an EoS personal trainer for internal candidates (or at least one year of verifiable managerial experience for external candidates)
• At (or equivalent to) an L2 or Master Coach level as an EoS personal trainer
• Enthusiastic about developing teams through education and coaching
• Comfortable being held accountable (and holding others accountable) for achieving established performance goals and company KPIs
• Excellent communicator with a high level of emotional intelligence
• Organized, detailed-oriented initiative-taker who can meet deadlines

Requirements

• Must successfully pass background check.
• Must carry valid Personal Training Certification.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate company computer systems including preparing documents, entering data into computer systems, reading reports from a computer database or email system

Compensation Plan:

• Competitive base salary + bonus opportunity
• Ability to train 5 paid client session hours per week