City Operations Manager

## City Operations Manager — San Diego, CA

Get started on an exciting career at Element. We are re-defining the fleet management industry to be people first, then business, delivering on our promise of a superior client experience. We seek a strategic, results-driven leader to serve as the primary onsite operational leader for assigned electric vehicle fleet management programs.

In this role you will be accountable for overall depot performance, strategic execution, client partnership, and operational excellence. You will provide direct leadership to Operations Supervisors and Leads, ensure compliance with global process standards, drive continuous improvement initiatives, and partner closely with client leadership. The City Operations Manager plays a critical role in aligning field execution with corporate and client objectives and must be able to work on-site in San Diego, CA.

You will be expected to:

• Provide overall leadership and accountability for daily electric vehicle multi-site operations, ensuring safe, compliant, and efficient execution of autonomous vehicle operations.
• Develop and implement operational strategies aligned with corporate and client objectives.
• Lead and mentor Operations Supervisors and Leads, build succession plans, and develop high-performing leadership teams.
• Drive cross-functional collaboration across shifts and departments to ensure seamless 24/7 operations.
• Establish and monitor KPIs related to safety, productivity, quality, and cost control, and analyze performance metrics to identify trends and implement improvements.
• Champion a strong safety culture and ensure compliance with all safety protocols, regulatory requirements, and emergency response procedures.
• Represent the organization in high-level client meetings, providing executive-level reporting on performance, risks, and improvement initiatives.
• Partner with client dispatch and operations leadership to optimize mission assignment and field operations.
• Oversee scheduling, workforce planning, resource allocation, and consistent execution of operational processes.
• Lead response efforts for service disruptions, incidents, and operational challenges while ensuring proper documentation and follow-up.

Education and experience requirements include a Bachelor’s degree from an accredited university required and 5–7+ years of progressive operations leadership experience, including managing supervisors. Candidates must have strong strategic thinking and operational planning capabilities, proven leadership and people development skills, and advanced analytical skills with ability to interpret metrics and drive results.

Preferred qualifications include a degree in Operations Management, Business, or related field; experience in transportation, mobility services, rental fleet operations, logistics, or related operations; experience leading 24/7 operations and large, multi-location teams; excellent written and verbal communication skills with ability to influence executive-level stakeholders; strong decision-making skills in high-pressure environments; and proficiency with reporting systems and operational software.

The hiring base salary range for this position is $101,900 - $140,140 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

What’s in it for you: a culture of innovation, empowerment, decision-making, and accountability; comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness; and additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays).

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request; if you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.

Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer — they assist recruiters and hiring managers. Final hiring decisions are made by people.

Element Fleet Management (TSX: EFN) is the largest publicly traded pure-play automotive fleet manager in the world. As a purpose-driven and client-centric company, we deliver value through scalable, sustainable, and technology-enabled fleet and mobility solutions. Through the Element

• Arval Global Alliance, we operate in over 50 countries, supporting clients across North America, Australia, New Zealand, Ireland, and beyond. Our global reach is further extended by Autofleet, our technology platform accelerating the modernization of our digital capabilities. Element delivers end-to-end solutions to our clients—from vehicle acquisition and maintenance to EV integration, route optimization, risk management, and remarketing.

At Element, our success begins with you. Inspired by our Purpose to Move the world through intelligent mobility—and guided by our Values: We are always a force for good, We are experts defining the future of mobility and We are driven by client success—every day our team members deliver on our Purpose and our Values for each other, our communities and our clients.