IT Support - Hardware & Desktop
EIL Global IT Solutions and Services Pvt LtdRole Overview
EIL Global IT Solutions and Services Pvt Ltd is hiring a entry-level IT Support - Hardware & Desktop. This is a contract role in Chennai. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Role Overview:
You are being hired as an IT Hardware & Desktop Support Engineer for a long-term contract position based in Chennai. As part of your role, you will be responsible for providing technical support related to IT hardware and desktop systems. Your daily tasks will involve collecting devices from the warehouse, visiting client sites for onsite part replacement, and resolving hardware issues. Freshers are also welcome to apply for this position.
Key Responsibilities:
- Daily ticket assignment: You will be assigned 5-6 calls per day.
- Device Collection: Responsible for collecting devices from the warehouse.
- Onsite Visits: Visit respective client sites for onsite part replacement and issue resolution.
- Process Adherence: Must follow standard processes and documentation protocols for ticket closures and hardware replacements.
Qualification Required:
- Educational Qualification: Bachelor's Degree in a Computer-related discipline and a minimum of 1 year of relevant experience OR Diploma in a Computer-related discipline and a minimum of 3 years of relevant experience.
- Skills & Experience:
- Trained on Desktop, Portable, and Workstation latest technologies both hardware & software.
- Hands-on experience in hardware installation and troubleshooting.
- Capable of handling Network Interface Cards, Removable media devices, Optical Drives, Tape Backup Units, RAID Setup on PC, and other associated peripherals.
- Must own a two-wheeler (Bike) for commuting between client sites.
Additional Details:
EIL Global IT Solutions and Services Pvt Ltd is a prominent IT services provider headquartered in Adelaide, Australia. The company specializes in delivering IT infrastructure solutions across Asia Pacific and EMEA, focusing on desktops, servers, networks, and data center technologies. They are dedicated to enabling digital transformation through comprehensive professional and managed services, encompassing AIOPS, AI-based Workforce Automation, and Blockchain Solutions. Role Overview:
You are being hired as an IT Hardware & Desktop Support Engineer for a long-term contract position based in Chennai. As part of your role, you will be responsible for providing technical support related to IT hardware and desktop systems. Your daily tasks will involve collecting devices from the warehouse, visiting client sites for onsite part replacement, and resolving hardware issues. Freshers are also welcome to apply for this position.
Key Responsibilities:
- Daily ticket assignment: You will be assigned 5-6 calls per day.
- Device Collection: Responsible for collecting devices from the warehouse.
- Onsite Visits: Visit respective client sites for onsite part replacement and issue resolution.
- Process Adherence: Must follow standard processes and documentation protocols for ticket closures and hardware replacements.
Qualification Required:
- Educational Qualification: Bachelor's Degree in a Computer-related discipline and a minimum of 1 year of relevant experience OR Diploma in a Computer-related discipline and a minimum of 3 years of relevant experience.
- Skills & Experience:
- Trained on Desktop, Portable, and Workstation latest technologies both hardware & software.
- Hands-on experience in hardware installation and troubleshooting.
- Capable of handling Network Interface Cards, Removable media devices, Optical Drives, Tape Backup Units, RAID Setup on PC, and other associated peripherals.
- Must own a two-wheeler (Bike) for commuting between client sites.
Additional Details:
EIL Global IT Solutions and Services Pvt Ltd is a prominent IT services provider headquartered in Adelaide, Australia. The company specializes in delivering IT infrastructure solutions across Asia Pacific and EMEA, focusing on desktops, servers, networks, and data center technologies. They are dedicated to enabling digital transformation through comprehensive professional and managed services, encompassing AIOPS, AI-based Workforce Automation, and Blockchain Solutions.
Frequently Asked Questions
How do I apply for the IT Support - Hardware & Desktop position at EIL Global IT Solutions and Services Pvt Ltd?
Use the Apply button above to submit your application directly to EIL Global IT Solutions and Services Pvt Ltd. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the IT Support - Hardware & Desktop position at EIL Global IT Solutions and Services Pvt Ltd located?
This position is based in Chennai. EIL Global IT Solutions and Services Pvt Ltd has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a IT Support - Hardware & Desktop at EIL Global IT Solutions and Services Pvt Ltd earn?
EIL Global IT Solutions and Services Pvt Ltd has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the IT Support - Hardware & Desktop role at EIL Global IT Solutions and Services Pvt Ltd posted?
This role was posted on April 6, 2026 (76 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the IT Support - Hardware & Desktop role at EIL Global IT Solutions and Services Pvt Ltd entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements EIL Global IT Solutions and Services Pvt Ltd has listed.
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