Role Overview
Edify is hiring a mid-level Customer Support Technical Agent - Fresher. This is a full-time role in Bengaluru. posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About the job:
Key Responsibilities:
1. Handle customer queries through voice calls and email support.
2. Provide technical assistance and troubleshoot basic customer issues.
3. Manage warranty-related support requests and guide customers through the process.
4. Maintain professional communication with customers and ensure timely resolution.
5. Escalate unresolved technical issues to the concerned team.
6. Keep accurate records of customer interactions and complaints.
Who can apply:
Only those candidates can apply who:
Salary:
₹ 3,00,000 - 3,50,000 /year
Experience
No experience required
Deadline:
2026-07-24 23:59:59
Other perks:
Informal dress code, Health Insurance
Skills required:
Teamwork, Effective Communication and Customer Support
Other Requirements:
- 1. Should have a technical educational background (diploma/ITI/engineering/technical degree preferred).
- 2. Good communication skills in Hindi and English Mandatory.
- 3. Knowledge of any South Indian language (Tamil/Telugu/Kannada/Malayalam) is an added advantage.
- 4. Basic computer knowledge and email handling skills.
- 5. Customer-friendly attitude with problem-solving skills.
- 6. Prior customer support experience is preferred but not mandatory.
About Company:
At Edify, we believe in a future where technology drives progress without compromising our planet's health. In a world of rapid technological evolution, we stand as a beacon for sustainability, providing high-quality refurbished laptops to individuals and businesses alike.
About Edify
Edify
edify.ac
Frequently Asked Questions
How do I apply for the Customer Support Technical Agent - Fresher position at Edify?
Use the Apply button above to submit your application directly to Edify. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Technical Agent - Fresher position at Edify located?
This position is based in Bengaluru. Edify has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Technical Agent - Fresher at Edify earn?
Edify has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Technical Agent - Fresher role at Edify posted?
This role was posted on June 24, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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