Program Coordinator / Portfolio Analyst

Remote (US)RemotePosted 8 days ago

Role Overview

EdgeConneX is hiring a entry-level Program Coordinator / Portfolio Analyst. This is a full-time remote role, with the team based in Remote (US). posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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JiraAgileScrumCSMORTriageSix SigmaLean

Job description

Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.

Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.

Title: Program Coordinator / Portfolio Analyst

Position Summary

The Program Coordinator serves as the operational backbone of the CIO's Product and Program Management Office (PPMO). This role owns the mechanics of the IT governance process — intake management, tracker maintenance, report production, automation workflows, and data hygiene — so that the strategic PPMO staff (Program Managers, Product Managers, Technical Project Managers) can focus on facilitation, stakeholder management, and cross-team coordination.

This is a remote role within the US but EST work hours are required.  

Reports To

PPMO Delivery Lead

Key Responsibilities

Intake & Triage Operations

Own the intake queue: receive, log, and route all new work requests through the single intake channel (Coda/JIRA)
Work with team leads to ensure PPMO tools and processes are being utilized.

Reporting & Communication

Build and maintain dashboard views in Coda/JIRA for leadership consumption
Compile capacity utilization snapshots and impact summaries from team-reported data

Automation & Tooling

Build and maintain automation workflows to reduce manual PPMO overhead through tooling
Leverage AI tools (Claude, ChatGPT) for drafting summaries, meeting minutes, requirements, report templates etc.

Scrum Master & Agile Facilitation

Facilitate sprint ceremonies for PPMO-aligned delivery teams: sprint planning, daily stand-ups, sprint reviews, and retrospectives
Manage and maintain Jira boards: configure sprints, maintain backlogs, track velocity, and enforce Definition of Done standards
Produce sprint metrics and burn-down/burn-up reporting for leadership; surface delivery risk early and recommend corrective actions

Required Qualifications

2–4 years of experience in project coordination, PMO support, or business analysis
Experience in an IT or technology organization
Proficiency with Microsoft Office
Proficiency with Jira for backlog management, sprint tracking, and agile workflow administration (required)
Strong data organization and visualization skills — can build clean dashboards
Demonstrated ability to manage multiple concurrent processes with attention to detail and deadlines

Preferred Qualifications

Active Scrum Master experience — comfortable facilitating ceremonies, managing backlogs, and coaching agile practices on a delivery team
Experience with automation tools (Zapier, Power Automate, UiPath)
Exposure to AI-assisted productivity tools (Claude, ChatGPT, Gemini)
Scaled Agile certification strongly preferred: SAFe Scrum Master (SSM), or SAFe Agilist (SA); CSM or PSM accepted in lieu
Experience with Coda as a documentation and workflow platform (preferred); ability to build Coda docs, automations, and dashboards is a strong differentiator
PMI-CAPM, Lean Six Sigma Green Belt, or equivalent certification (valued but not required)

Key Competencies

Process discipline without rigidity — maintains the system without becoming a bureaucratic gatekeeper
Comfortable with ambiguity — the governance framework is new; this role helps shape it through practice
Proactive communication — doesn't wait for problems to surface; flags them early
Tool-savvy — learns new platforms quickly and automates repetitive work by instinct
Low ego, high reliability — this role succeeds by making everyone else's work easier, not by owning outcomes directly

US Salary Range

$90,000—$95,000 USD

EdgeConneX believes inclusion – of thought, backgrounds and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.

EdgeConneX offers a competitive benefits package.

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About EdgeConneX

EdgeConneX

edgeconnex.com

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Frequently Asked Questions

How do I apply for the Program Coordinator / Portfolio Analyst position at EdgeConneX?

Use the Apply button above to submit your application directly to EdgeConneX. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Program Coordinator / Portfolio Analyst role at EdgeConneX remote?

Yes. This is a remote role. The team is based in Remote (US), but the position itself does not require relocating to that office.

What does a Program Coordinator / Portfolio Analyst at EdgeConneX earn?

EdgeConneX has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Program Coordinator / Portfolio Analyst role at EdgeConneX posted?

This role was posted on July 14, 2026 (8 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

Is the Program Coordinator / Portfolio Analyst role at EdgeConneX entry-level?

Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements EdgeConneX has listed.

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