Dispatcher/Customer Service Representative
Dominion Tours IncRole Overview
Dominion Tours Inc is hiring a mid-level Dispatcher/Customer Service Representative. This is a full-time role in Burnaby. posted 6 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Overview
We are seeking a dedicated and detail-oriented Dispatcher to join our dynamic team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met efficiently and effectively. Your ability to communicate clearly and analyze information will be essential in providing exceptional service.
Responsibilities
- Respond promptly to customer inquiries via phone systems and email, providing accurate information regarding tours.
- Process and transmit information and instructions to co-ordinate the activities of tour guides and customers.
- Preparation of daily work orders for services.
- Maintain vehicle operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately
- Administration of all the resources and staff in the transportation department.
- Constant communication with the RRHH department to control hours and services assigned to the tour-guides.
- Accounting on all the summary reports for the hours sold daily and weekly.
- Control of the reservations department for our sightseeing division.
- Communicate effectively with internal teams to address customer concerns.
Skills
- Strong communication skills, both verbal and written, with the ability to convey information clearly.
- Ability to type efficiently while managing multiple tasks simultaneously.
- A proactive approach to problem-solving with strong attention to detail.
- Spanish is an asset.
Tipo de puesto: Tiempo completo
Sueldo: A partir de $22,00 la hora
Experiencia:
- logistica: 1 año (Deseable)
Idioma:
- español (Deseable)
Lugar de trabajo: Empleo presencial
Frequently Asked Questions
How do I apply for the Dispatcher/Customer Service Representative position at Dominion Tours Inc?
Use the Apply button above to submit your application directly to Dominion Tours Inc. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Dispatcher/Customer Service Representative position at Dominion Tours Inc located?
This position is based in Burnaby. Dominion Tours Inc has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Dispatcher/Customer Service Representative at Dominion Tours Inc earn?
Dominion Tours Inc has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Dispatcher/Customer Service Representative role at Dominion Tours Inc posted?
This role was posted on June 16, 2026 (6 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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