General Manager/Assistant General Manager/Head - Operations - Retail

As an Operations Head at India's Healthcare Ltd, you will play a crucial role in leading and scaling end-to-end operations across the retail pharmacy and healthcare verticals. Your responsibilities will include:

• Leading overall operations for the retail pharmacy / healthcare business
• Driving operational excellence across stores, warehouses, and regional operations
• Designing and implementing SOPs, process improvements, and compliance frameworks
• Ensuring smooth coordination between supply chain, procurement, sales, finance, and IT teams
• Overseeing inventory management, shrinkage control, and cost optimization
• Monitoring store performance, productivity, and service quality metrics
• Ensuring regulatory compliance with drug control, healthcare, and statutory norms
• Managing large cross-functional teams and senior operational managers
• Supporting business expansion, new store launches, and process scalability
• Providing regular MIS, dashboards, and operational insights to top management

Qualifications required for this role include:

• Graduate / Postgraduate (MBA Operations / Healthcare Management preferred)
• Strong exposure to Retail Pharmacy or Healthcare sector is mandatory

Candidates with 15 to 20 years of overall experience in Operations, including a minimum of 8 to 10 years in a senior leadership role, along with proven experience in managing large-scale retail pharmacy or healthcare operations will be preferred. Exposure to multi-location / pan-India operations is considered a strong advantage.

Key skills and competencies needed for this role include:

• Strategic thinking with strong execution ability
• Deep understanding of retail pharmacy / healthcare operations
• Strong leadership, people management, and stakeholder handling skills
• Excellent process orientation and problem-solving skills
• Data-driven decision making and MIS expertise

In terms of compensation and benefits, you can expect:

• Attractive senior-level compensation (Best in Industry)
• Performance-linked incentives
• Leadership role with high visibility and growth opportunity As an Operations Head at India's Healthcare Ltd, you will play a crucial role in leading and scaling end-to-end operations across the retail pharmacy and healthcare verticals. Your responsibilities will include:
• Leading overall operations for the retail pharmacy / healthcare business
• Driving operational excellence across stores, warehouses, and regional operations
• Designing and implementing SOPs, process improvements, and compliance frameworks
• Ensuring smooth coordination between supply chain, procurement, sales, finance, and IT teams
• Overseeing inventory management, shrinkage control, and cost optimization
• Monitoring store performance, productivity, and service quality metrics
• Ensuring regulatory compliance with drug control, healthcare, and statutory norms
• Managing large cross-functional teams and senior operational managers
• Supporting business expansion, new store launches, and process scalability
• Providing regular MIS, dashboards, and operational insights to top management

Qualifications required for this role include:

• Graduate / Postgraduate (MBA Operations / Healthcare Management preferred)
• Strong exposure to Retail Pharmacy or Healthcare sector is mandatory

Candidates with 15 to 20 years of overall experience in Operations, including a minimum of 8 to 10 years in a senior leadership role, along with proven experience in managing large-scale retail pharmacy or healthcare operations will be preferred. Exposure to multi-location / pan-India operations is considered a strong advantage.

Key skills and competencies needed for this role include:

• Strategic thinking with strong execution ability
• Deep understanding of retail pharmacy / healthcare operations
• Strong leadership, people management, and stakeholder handling skills
• Excellent process orientation and problem-solving skills
• Data-driven decision making and MIS expertise

In terms of compensation and benefits, you can expect:

• Attractive senior-level compensation (Best in Industry)
• Performance-linked incentives
• Leadership role with high visibility and growth opportunity