Chat Support Representative

Job Title: Chat Support Executive

Work Location: Ahmedabad, Gujarat (Relocation Mandatory)

Selected candidates will join our Ahmedabad team and must be open to relocation.

Role Overview

The role involves providing online customer assistance via written channels including email, text, and social platforms. Candidates will handle queries, offer product information, and ensure smooth customer interactions with professionalism.

Responsibilities

• Respond to customer concerns through written support channels
• Ensure clarity, accuracy, and empathy in all responses
• Maintain high service standards and customer satisfaction

Eligibility

• Minimum: High School Diploma or equivalent
• Freshers eligible; 1-year customer support experience preferred
• Strong written English skills
• Basic computer knowledge and typing proficiency
• Comfortable with rotational, weekend, and night shifts

Salary: ₹26,000–₹38,000 CTC (based on experience & interview)

Benefits: PF, cab (night shifts), shift allowance, insurance

Job Types: Full-time, Permanent, Fresher

Benefits

Health insurance

• Life insurance
• Provident Fund

Job Types: Full-time, Permanent

Pay: ₹26,000.00 - ₹38,000.00 per month

Benefits

• Health insurance
• Provident Fund

Application Question(s):

• Will you be able to reliably commute or relocate to Makarba, Ahmedabad, Gujarat for this job?
• Are you flexible to work in rotational shifts?
• How much will you rate your English Communication out of 10?
• What's your current and expected ctc?

Work Location: In person