Procurement Ops

Summary

Position Summary

Enterprise Performance

Our Enterprise Performance team is at the forefront of enterprise package insights and platform technology, working across finance, supply chain, manufacturing, and IT operations to support delivery of holistic performance improvement and package led large scale digital transformation. Join our team of strategic advisors and architects, differentiated by our industry depth to help collaborate and leverage your experience in strategy, process design, technology enablement, and operational services to enable the heart of business insights and collaborate with the businesses as they navigate their enterprise growth and transformation journeys.

Position Summary

Assistant Manager

Role Description:

• Very good understanding of end-to-end procurement process (end to end of Source to Pay)
• Strong working knowledge and experience in at least two of the procurement platforms (eg. Ariba, Coupa, Jaggaer, SAP S4 HANA etc.) as required by the process
• Experience in Ariba/ Coupa etc. to include Purchase Requisition processing, Invoice Reconciliation, Supplier Management/ Onboarding, Catalog Management, Spot Buy, Helpdesk (ability to provide assistance to the client/ suppliers in any of the areas mentioned)
• Good knowledge of at least one ticketing tool (eg. ServiceNow) including reporting
• Ensure that SLAs and KPI targets are met
• Processes procurement activities/ resolves queries related to process transactions within defined turnaround time
• Assist junior team members in understanding the process
• Documents any process exceptions and reviews with team lead
• Create and update SOPs
• Create and update Quick Reference Guides (for requestors/ suppliers/ team members) and training material
• Create Reports from the procurement platforms (Ariba/ Coupa etc.)
• Create daily/ weekly/ monthly/ ad hoc reports which are presented to client/ internal teams on regular basis
• Present weekly reports/ updates to the client stakeholders
• Manage workload distribution and team performance through ticketing tools (eg. ServiceNow) and have reporting features of the ticketing tool
• Train requestors/ suppliers/ internal team members as required
• Conduct spend analytics to find out improvement areas
• Suggest process improvement ideas (continuous improvement ideas) to the client and drive process automation
• Act as SME for the various processes in Procurement Operations
• Lead calls independently with the clients
• Lead teams for various sub-processes and drive productivity and customer satisfaction
• Align/ coordinate with the various client end teams for the ad hoc work related to Procurement Operations that are taken up from time to time
• Drive and build strong professional connect with the clients
• Support business development/ new deals RFPs

Key Skills:

• Excellent verbal and written communication skills
• Excellent MS Excel/ Word/ Power Point skills
• Any Certification related to procurement or procurement platforms (not a must but desirable)
• Excellent working knowledge in more than one procurement platform (eg. Ariba/ Coupa/ Jaggaer etc.)
• Excellent presentation skills
• Excellent Analytical skills
• Team leading experience
• Client facing experience
• Experience in providing support to global clients across US, Latin America, Europe, Asia, Asia Pacific.

Education

• B. Com, BBA, BBM degree or equivalent from accredited university
• Graduate in any discipline
• 8-12 years of experience in procurement related work

Location:

• Hyderabad & Chennai

Shift Timings:

• 24*7 (Including night shift)
• 5 days’ work from office

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 358489