Role Overview
Datamark, Inc. is hiring a mid-level Back Office Manager- Logistics OTC. This is a full-time role in IN. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Back Office Manager Job Overview: We are looking for a highly skilled and motivated Back Office Manager to lead our back office operations (Logistics).
In this pivotal role, you will be responsible for overseeing the daily functions of our back office team, ensuring efficient processes and high-quality service delivery to our clients.
You will manage staff performance, implement operational improvements, and maintain compliance with company policies and client requirements.
Key Responsibilities: Oversee and manage the daily operations of the back office team, ensuring adherence to processes and quality standards.
Looking for candidates with strong expertise in Logistics operations, preferably with prior experience in the BPO industry.
Provide leadership and guidance to back office associates, including training, development, and performance evaluations.
Develop and implement effective strategies to drive operational efficiency and improve service delivery.
Manage client relationships and ensure client satisfaction through effective communication and issue resolution.
Monitor and report on key performance indicators (KPIs) related to back office operations.
Identify opportunities for process improvement and recommend solutions to enhance overall efficiency.
Collaborate with other departments to ensure seamless workflow and coordination between teams.
Ensure compliance with all relevant regulations, policies, and procedures.
PF, Gratuity, Mediclaim, PLI Qualifications: Bachelor's degree in Business Administration, Management, or a related field.
Minimum 5 years of experience in back office management (Logistics) or a similar role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant software applications.
Strong analytical and problem-solving abilities.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Experience in process improvement methodologies is a plus.
About Datamark, Inc.
Datamark, Inc.
datamark.net
Frequently Asked Questions
How do I apply for the Back Office Manager- Logistics OTC position at Datamark, Inc.?
Use the Apply button above to submit your application directly to Datamark, Inc.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Back Office Manager- Logistics OTC position at Datamark, Inc. located?
This position is based in IN. Datamark, Inc. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Back Office Manager- Logistics OTC at Datamark, Inc. earn?
Datamark, Inc. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Back Office Manager- Logistics OTC role at Datamark, Inc. posted?
This role was posted on June 18, 2026 (7 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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