Role Overview
Databricks is hiring a Senior Manager, Technical Solutions. This is a full-time role in Bengaluru. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
CSQ426R137
Databricks is looking for a Senior Technical Solutions Manager to grow, lead and manage the Technical solutions engineers and support teams in India. The Senior Technical Solutions Manager is responsible for building and managing a regional team of technical experts focused on resolving highly complex and long-running support tickets raised by Databricks customers while overseeing the Support operations.
Impact you will have:
- Build and manage a team of Technical Solution Engineers
- Provide coaching and mentorship to the engineers
- Identify and implement process improvements to meet or exceed regional performance KPIs.
- Establish training plans and subject matter expertise within the team.
- Drive support escalations and establish cross-functional collaboration to manage and resolve issues.
- Be a player-coach and provide technical leadership to the regional support team.
- Coordinate with Sales and field teams to address account-level concerns and drive adoption and usage of the Databricks platform.
- Define quarterly goals and track them to completion to drive team growth and personal development.
- Scale the organization by developing processes and guidelines that promote operational efficiency
- Demonstrate a true sense of ownership and coordinate action items with engineering and escalation teams to achieve timely resolution of customer issues.
- Perform risk assessments and be a hands-on leader
What we are looking for:
- Minimum 15 years of experience in the Tech Industry - SaaS Support, building, testing, and maintaining
- Minimum 6+ years of managerial experience, leading a team of at least 6+ technical support engineers
- Proven experience working with cloud native applications/SaaS (AWS, Azure, GCP), big data platforms, or Apache Spark™ in a technical capacity
- Demonstrated experience in a customer-facing role managing a large regional team of technical support engineers.
- Excellent analytical and troubleshooting skills.
- Excellent customer facing, verbal and written communication skills
- A team-oriented attitude and a high degree of comfort working in a startup environment
- Hands-on experience in systems troubleshooting, networking, and Linux fundamentals, JVM troubleshooting, debugging of Java applications is preferred
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Frequently Asked Questions
How do I apply for the Senior Manager, Technical Solutions position at Databricks?
Use the Apply button above to submit your application directly to Databricks. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Senior Manager, Technical Solutions position at Databricks located?
This position is based in Bengaluru. Databricks has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Senior Manager, Technical Solutions at Databricks earn?
Databricks has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Manager, Technical Solutions role at Databricks posted?
This role was posted on April 9, 2026 (73 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Manager, Technical Solutions role at Databricks require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Databricks lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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