Call Center Agnt / Customer Service Representatve

Overview.

Danekan Business Solutions Inc. is hiring a dependable and motivated Call Center Agent / Customer Service Representative to join our Calgary team. If you enjoy helping customers, solving problems, and working in a structured and supportive environment, this role offers a great opportunity to build a long-term career.

Join a company that values clear communication, teamwork, and consistent performance.

What You’ll Do.

• Handle inbound and outbound customer calls professionally
• Respond to customer inquiries via phone, email, and chat
• Provide accurate information about services and solutions
• Resolve customer concerns efficiently and courteously
• Document interactions using CRM systems
• Maintain high standards of customer satisfaction
• Follow company processes and communication guidelines

What We’re Looking For.

• Strong communication and active listening skills
• Customer service or call center experience is an asset (not required)
• Basic computer skills (data entry, email, CRM tools)
• Ability to multitask and stay organized
• Problem-solving skills and attention to detail
• Positive attitude and reliability

Why Work With Us.

At Danekan Business Solutions Inc., we create a professional and supportive workplace where employees can grow and succeed.

• Team-oriented and respectful work environment
• Opportunities for advancement
• Stable and consistent work schedule
• Ongoing training and support

About the Company.

Danekan Business Solutions Inc. is a Calgary-based company providing customer support, administrative services, and operational solutions to businesses across Canada. We are committed to delivering reliable service while maintaining a professional and inclusive workplace.

Job Type: Full-time

Pay: $19.00-$25.00 per hour

Benefits

• Employee assistance program
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off

Work Location: In person