Company Description

Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces and innovative design. The creative soul of the brand is visualised through our storytelling, seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

Job Description

As a Visual Merchandiser, you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset, you bring the brand's vision to life-elevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance.

Key Responsibilities:

• Deliver a high level of customer service through expert styling advice, strong product knowledge, and an engaging store experience.
• Interpreting sales data and customer insights to inform and execute the store's visual direction.
• Designing and installing impactful window displays that reflect seasonal trends and brand identity.
• Styling mannequins and creating outfit combinations that inspire and influence customer purchasing decisions.
• Merchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentation.
• Supporting the sales team in daily store operations and contributing to a seamless customer experience.
• Setting and maintaining high visual merchandising standards, while training and mentoring team members to uphold consistency.
• Acting as a brand ambassador, ensuring every visual element contributes to a memorable and engaging customer journey.

Qualifications

• Customer-Centric Mindset: Understanding of how to elevate in-store experiences through impactful visual storytelling and exceptional customer service.
• Visual Merchandising Standards: Skilled in executing brand visual guidelines, including window displays, mannequin styling, and in-store presentation to enhance commercial impact.
• Fashion Knowledge: Strong understanding of current fashion trends, silhouettes, and seasonal styling, with a passion for translating them into compelling visual displays.
• Commercial Awareness: Some experience in using KPIs, sales data, and customer feedback to inform visual merchandising decisions and drive store performance.
• Communication You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.
• Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests.
• Eager to learn: Open to continuous learning and actively seeks opportunities for personal and professional growth.
• Comfortable working varied hours, including evenings, weekends, and holidays.

Additional Information

This is a full-time role based in Bangalore.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online.

In addition to this, colleagues also receive:

• Competitive Monthly Bonus of Up to 15% Tied to Sales Achievements
• Annual Leave
• Medical Leave
• Development Opportunities

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That's why we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Ready to apply? Click on the I'M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

Please note this position is offered on a local contract, therefore you should have the legal right to work in India before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.

For internal applicants:

• Successful completion of 24 months of employment at H&M as on 31 Oct 2025
• Rated as Exceed Expectation in the latest Annual Review
• Clearance from Area HR on no disciplinary issues during the entire employment tenure

We are looking forward to hearing from you!

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