Desktop/IT Admin Specialist - (Pharma or Biotech background with Laboratory experience)

Job Title: Laboratory Systems Specialist

Location: Philadelphia, PA

Mode: Onsite

Rotation schedule: - 12 months contract

Week 1: Sunday to Wed from 7am-6pm

Week 2: Sunday to Tuesday from 7am-7pm

The Laboratory Systems Specialist will fill a critical role at Philadelphia manufacturing facility and office. The ideal candidate will possess excellent technology troubleshooting, communication and customer service skills. The position will spend majority of the time helping with IT needs in the laboratory and manufacturing cleanroom areas maintaining operations as well as equipment and system data integrity.

Qualifications

• Minimum of 2 years of managing IT systems in a laboratory setting in the pharmaceutical and biotechnology industry.
• Documented experience in supporting Laboratory Information Systems preferred.
• Knowledge and experience with GMP, quality systems and regulatory standards requirements in the pharmaceutical and biotechnology
• Able to don cleanroom garments and personal protective equipment (scrubs, gowning coverall, sterile boots, masks, gloves, goggles) aseptically and work in a clean room environment for extended periods of time.
• Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint, etc.).
• Strong Break / Fix skills with desktops, workstations, notebooks, printers and handhelds.
• Broad experience of IT with strong understanding of networks, servers and telecoms.
• Ability to provide consistent, excellent customer service to entire staff, representing a variety of personalities and management levels.
• Excellent written, verbal communication skills and presentation skills.
• Must have the ability to mentor or share best practices with other members of the team.
• Must be detail oriented and self-motivating.
• The ability to work in a flexible, team-oriented environment is required.
• Working knowledge of IT Service Management framework and/or ITIL concepts and practices.
• Ability to lift/move computer equipment weighing up to 50 Lbs.
• Ability to work on flexible hours to support business needs.

Desired

• Validation experience to FDA CFR 21 Part 11 requirements. Ability to support a GxP environment with related GMP procedures.
• Knowledge of Network Infrastructure and Identity and Access Management.