Desktop Support Technician- 100% onsite

Desktop Support Technician

Los Angeles, CA- 100% onsite

6+ month contract to hire

$34-$36 an hour ($72k-$75k salary upon conversion)

Successful candidate will maintain accurate IT Asset Inventory and assist in acquisition, deployment, support, and retiring of IT assets based on established IT Life Cycle management. Provides support for IT Assets, such as computers, monitors, phones, mobile, tablets, printers and other equipment. Provides highly satisfying services and support for all level of users in the Organization, including staff, members, vendors and partners. Administers all duties in accordance with established policies, procedures and standards.

Required Skills

• A bachelor's degree in information technology or an IT-related field is required.
• Minimum of 3 years' experience in installing, troubleshooting, and/or maintaining software and hardware installations, upgrades, and related activities.
• Strong knowledge of Windows Operating System and Apple.
• Must be a customer service-focused, self-motivated professional.
• Ability to interface effectively with end users and non-technical people.
• Strong interpersonal skills with a positive and enthusiastic attitude.
• Ability to quickly learn systems with little or no documentation.
• Continuous learning of new systems, business processes, and concepts is a must.
• Demonstrated ability to think "outside-the-box”, perform research, and operate independently to devise solutions to difficult problems.
• Demonstrated ability to work with executives, staff, and vendors who have varying computer skills.
• Demonstrated ability to operate as a team member, supporting departmental decisions, policies, and procedures with a positive attitude and communications (both to team members and other staff).
• Ability to create and maintain technical documentation.
• Must be able to provide proof of Covin Vaccine and booster

Bonus Skills:

• Knowledge of MAC operating systems
• A+, MSDT, or Help Desk certification preferred.

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