Membership & Administrative Assistant

Membership & Administrative Assistant

Self-Managed Professional Association (Entry-Level Role) - Remote - East Coast Preferred

Position Summary

The Membership & Administrative Assistant supports the daily operations of a self-managed professional association. This is an entry-level position designed for someone eager to learn association management, membership services, marketing, and operations.

You’ll help keep meetings organized, communications running smoothly, and member services responsive, while gaining hands-on experience working with staff leadership, committees, and the board of directors.

This role is ideal for a highly organized early-career professional who is proactive, detail-oriented, and excited to grow in a collaborative, mission-driven environment.

Key Responsibilities

Association Operations & Administration

• Provide administrative support for daily association activities
• Help coordinate calendars, meetings, and schedules for staff, board, and committees
• Assist with preparing meeting agendas, minutes, and tracking action items
• Assist in organizing and maintaining digital files, policies, and governance documents

Board & Committee Support

• Assist staff leadership with coordinating board and committee meetings
• Help send meeting materials, reminders, and follow-up notes
• Support tracking of committee tasks and deadlines

Member Services & Engagement

• Respond to basic member inquiries and route requests to the right team member
• Assist with membership onboarding and renewals
• Help maintain accurate member records in the database
• Support routine member communications and announcements

Systems & Process Support

• Update records in association management systems or shared drives
• Track deadlines for meetings, renewals, and reports
• Assist with invoice tracking, simple expense logs, or data entry
• Help document administrative procedures as processes are developed

Communications & Coordination

• Draft and proofread simple emails, newsletters, and internal documents
• Assist with website updates or posting announcements
• Help coordinate logistics with vendors, speakers, or service providers
• *Other duties as assigned. Ability to travel (0-10%).

Qualifications

Preferred

• 0–2 years of administrative, internship, or office experience
• Interest in nonprofit, association, or small-team environments
• Comfortable learning new systems and tools

Skills & Competencies

• Strong organizational skills and attention to detail
• Clear written and verbal communication
• Willingness to learn and ask questions
• Dependable with good follow-through
• Professional and friendly when working with members and volunteers
• Basic proficiency in Microsoft Office or Google Workspace

Why This Role Matters

In a self-managed association like ours, strong administrative support keeps everything moving—from board meetings to member communications. This role provides a foundation for learning association management while helping the organization serve its members effectively.

Growth Opportunities

This position offers exposure to:

• Board governance
• Membership programs
• Event planning and conference logistics
• Marketing and communications
• Operations and nonprofit management