We are pleased to announce that Congressional Insurance Associates is hiring for the next individual to join our growing team!

Position Overview:

We are seeking a qualified professional to join our award winning team for the role of Customer Service Specialist. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As a Team Member, you will receive:

• Annual salary.
• Bonus and compensation opportunities.
• Partially sponsored medical insurance benefits.
• Paid time off (vacation and personal/sick days).
• 401K with company match.
• Valuable experience.
• Hybrid office/home work environment after training.
• Growth potential/Opportunity for advancement within office.

Requirements

• Excellent interpersonal skills.
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• People-oriented.
• Organizational skills.
• Self-motivated.
• Detail oriented.
• Proactive in problem solving.
• Dedicated to customer service.
• Able to learn computer functions.
• Pride in getting work done accurately and timely.
• Ability to work in a team environment.
• Ability to multi-task.
• Property & Casualty Insurance license (we will assist in licensing if not).

If you are motivated to succeed and can see yourself in this role, please email us at info@insurecongressional.com . We will follow up with you on the next steps in the interview process.