Sr. Director, Sales Operations

Job Description

About Cision

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. Join us in shaping the future of communication and building authentic connections that matter.

Role Overview

The Senior Director of Sales Operations, Americas is a high-impact leadership role responsible for driving revenue growth, operational excellence, and strategic alignment across Cision’s three product families — Cision, Brandwatch, and PR Newswire — in the Americas region. This role serves as a key operational leader and strategic advisor, partnering closely with the Chief Revenue Officer, Americas, to optimize processes, enhance sales productivity, and enable data-driven decision-making.

What You’ll Do

• Strategic Business Partnership
• Partner closely with the Chief Revenue Officer, Americas.
• Collaborate with Sales, Marketing, and Customer Success leadership.
• Provide data-driven insights and recommendations on revenue performance.
• Support strategic planning sessions with regional leadership teams.
• Revenue Planning & Forecasting
• Lead quotas, headcount, and territory planning processes.
• Own in-quarter revenue forecasting accuracy.
• Build models to support scenario planning and growth strategy evaluation.
• Create and maintain executive dashboards and reporting.
• Revenue Process Optimization
• Own and improve the end-to-end revenue lifecycle.
• Design and implement standardized sales processes.
• Identify and resolve bottlenecks to improve conversion rates.
• Manage territory alignment and coverage models.
• Sales Effectiveness & Analytics
• Develop and monitor sales performance metrics.
• Analyze sales productivity data for improvement opportunities.
• Provide insights on sales capacity planning and organizational design.
• Support the development of sales plays and programs.
• Data & Analytics Leadership
• Serve as the data steward for revenue-related metrics.
• Build analytical models to identify trends and risks.
• Deliver executive-level reports and presentations.
• Ensure data accuracy and consistency.
• Cross-Functional Collaboration
• Partner with various teams on optimizing processes.
• Work with Marketing on lead management and conversion.
• Align with CS Operations on customer health metrics.
• Collaborate on budgeting and financial modeling.
• Team Leadership & Development
• Lead, mentor, and develop one Revenue Operations Analyst.
• Foster a culture of analytical rigor and continuous improvement.
• Delegate effectively while maintaining oversight of deliverables.

What You’ll Bring

• 10+ years in Revenue Operations or related strategic roles.
• 3-5 years of leadership experience in operations.
• Experience supporting multi-product organizations.
• Advanced proficiency with Salesforce CRM.
• Strong analytical skills with expertise in Excel and BI tools.

What We Offer

• Opportunity to drive revenue strategy at a global technology leader.
• High-visibility role with direct partnership with senior leadership.
• Competitive compensation including base salary and performance bonus.
• Comprehensive benefits package.
• Flexible work environment with remote options.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to our long-term success.

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