Role Overview
Confidential is hiring a entry-level Program Coordinator. This is a full-time role in Indore. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Description for Program Coordinator
We are looking for a highly organized, detail-oriented, and proactive Program Coordinator to manage day-to-day execution and oversee the full ticket life cycle. This role will serve as the operational backbone of the XpertDox India team, ensuring smooth coordination across teams, accurate project tracking, and timely ticket resolution.
The ideal candidate is a strong communicator, an excellent problem-solver, and someone who thrives in fast-paced environments while maintaining precision and accountability.
Key Responsibilities
Ticket & Workflow Management
- Take complete ownership of all tickets on the internal ticketing system, driving them through execution and validation stages.
- Ensure every ticket has a clearly assigned owner, defined scope, and actionable next steps.
- Proactively monitor ticket aging and follow up aggressively to eliminate delays and bottlenecks.
- Maintain high-quality documentation standards before moving tickets across workflow stages.
Team Coordination
- Collaborate closely with cross-functional teams, including Development, QA, and Operations, to ensure timelines and deliverables are met.
- Hold team members accountable while fostering a collaborative and positive work environment.
Reporting & Meetings
- Provide clear, timely status updates and reports to leadership and key stakeholders.
Project Tracking & Documentation
- Maintain real-time accuracy of project boards on internal project management tools and ticketing systems.
- Support continuous improvement by identifying process gaps and suggesting workflow optimizations.
Work Profile
- Remote work Profile
- Work hours -06:00 PM - 03:00 AM (IST)
Qualifications & Skills
- 3 years of experience in Project Management, Program Coordination, or a similar role.
- Strong verbal and written communication skills
- Excellent organizational and time management skills, with strong attention to detail.
- Proven ability to manage multiple priorities in a fast-paced environment.
What We Offer
- Competitive compensation (₹6-₹10 LPA).
- Opportunity to work closely with leadership and cross-functional teams.
- A fast-growing, collaborative work environment with ownership and impact.
- Exposure to modern project management tools and scalable processes.
Frequently Asked Questions
How do I apply for the Program Coordinator position at Confidential?
Use the Apply button above to submit your application directly to Confidential. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Program Coordinator position at Confidential located?
This position is based in Indore. Confidential has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Program Coordinator at Confidential earn?
Confidential has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Program Coordinator role at Confidential posted?
This role was posted on April 17, 2026 (52 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Program Coordinator role at Confidential entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Confidential has listed.
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