Platform Support & QA Analyst (Remote – India)

Consulting Quest is hiring - Platform Support & QA Analyst (Remote – India)

🔍 About the Role

This is a unique hybrid position combining customer support, quality assurance, and platform operations.

You’ll play a critical role as:

The first point of contact for Consource users The owner of our demo environment A key contributor to product quality through structured testing

If you enjoy solving problems, working with SaaS platforms, and collaborating across teams globally — this role is for you.

🛠️ What You’ll Do

Support users by resolving queries and troubleshooting issues

Perform functional & regression testing across platform modules

Document and track bugs with clear reproduction steps

Manage and enhance the Consource demo environment

Collaborate closely with product, tech, and commercial teams

✅ What We’re Looking For

3–6 years’ experience in B2B SaaS support / QA / platform operations

Strong analytical mindset and attention to detail

Excellent written communication skills

Ability to work independently in a remote setup

Availability to overlap with CET business hours

💡 Bonus if you have experience in procurement tools, ERP systems (SAP, NetSuite, Microsoft Dynamics), Jira, or SQL.

🎯 What We Offer

Opportunity to work on a global SaaS platform

Direct exposure to European & US markets

Collaboration with the founding and product teams

Competitive compensation (₹8–10 LPA)

Fully remote, flexible, and results-driven culture

📩 How to Apply

Send your CV along with a short note on your experience to:

hr@consultingquest.com

Shortlisted candidates will go through a structured interview process, including a practical exercise.

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