Platform Support & QA Analyst (Remote – India)
ConfidentialResume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score
Job Description
Consulting Quest is hiring - Platform Support & QA Analyst (Remote – India)
🔍 About the Role
This is a unique hybrid position combining customer support, quality assurance, and platform operations.
You’ll play a critical role as:
The first point of contact for Consource users The owner of our demo environment A key contributor to product quality through structured testing
If you enjoy solving problems, working with SaaS platforms, and collaborating across teams globally — this role is for you.
🛠️ What You’ll Do
Support users by resolving queries and troubleshooting issues
Perform functional & regression testing across platform modules
Document and track bugs with clear reproduction steps
Manage and enhance the Consource demo environment
Collaborate closely with product, tech, and commercial teams
✅ What We’re Looking For
3–6 years’ experience in B2B SaaS support / QA / platform operations
Strong analytical mindset and attention to detail
Excellent written communication skills
Ability to work independently in a remote setup
Availability to overlap with CET business hours
💡 Bonus if you have experience in procurement tools, ERP systems (SAP, NetSuite, Microsoft Dynamics), Jira, or SQL.
🎯 What We Offer
Opportunity to work on a global SaaS platform
Direct exposure to European & US markets
Collaboration with the founding and product teams
Competitive compensation (₹8–10 LPA)
Fully remote, flexible, and results-driven culture
📩 How to Apply
Send your CV along with a short note on your experience to:
hr@consultingquest.com
Shortlisted candidates will go through a structured interview process, including a practical exercise.
#Hiring #RemoteJobs #SaaS #QualityAssurance #CustomerSupport #TechJobs #IndiaJobs #ConsultingQuest #ProductJobs
Want AI-powered job matching?
Upload your resume and get every job scored, your resume tailored, and hiring manager emails found - automatically.
Get Started Free