Operations Manager (Hands-On, Executive Support)

Job Title: Operations Manager (Hands-On, Executive Support)Location: Westchester County, NY (Scarsdale/Yonkers/Bronx + occasional travel between sites)

Type: Full-Time Compensation: Competitive, based on experience

About the Role: We are seeking a highly capable, resourceful, and hands-on Operations Manager to support both business operations and day-to-day execution across multiple locations.

This is not a traditional office role. This position is for someone who is equally comfortable working on a computer, solving operational challenges, supporting clients, and handling real-world logistics across properties. You will work closely with leadership to ensure that everything runs smoothly — from client experience to property oversight to daily operational needs. This role is ideal for someone who thrives in fast-paced environments, takes initiative, and is willing to step in wherever needed to get the job done.

What You’ll Be Responsible For Operations & Administrative Support- Assist with client intake processes, including guiding individuals through applications and onboarding- Support billing and payment-related tasks as needed- Help manage scheduling, communications, and day-to-day administrative workflows- Use systems such as Microsoft Office, Google Workspace, and internal platforms to maintain organization and efficiency.

Property & Facilities Oversight- Travel between locations to ensure properties are clean, secure, and operating smoothly- Identify and resolve issues proactively (cleanliness, maintenance, organization, safety)- Coordinate with vendors, cleaners, and service providers when needed- Ensure each site maintains a professional and welcoming environment.

Execution & Problem-Solving- Take ownership of tasks from start to finish without constant direction- Troubleshoot operational issues and implement practical solutions quickly- Step in to handle urgent or unexpected situations as they arise- Maintain strong attention to detail across all responsibilities.

Light Personal / Household Support (as needed)- Assist with occasional household-related tasks (e.g., organization, light errands, coordinating services)- Help ensure overall day-to-day flow remains smooth across both business and personal environments.

What We’re Looking For- Highly organized and detail-oriented- Strong problem-solving skills and ability to think independently- Comfortable with both administrative work and hands-on tasks- Tech-savvy and able to learn new systems quickly- Excellent communication skills (in person, phone, and written)- Reliable, proactive, and accountable- Able to manage multiple priorities and adapt in real time- Comfortable traveling between locations regularly.

This Role Is NOT For Someone Who:- Needs constant direction or supervision - Prefers strictly desk-based or strictly physical work - Avoids stepping outside of a defined job scope - Is uncomfortable taking ownership or making decisions.

This position offers the opportuity to play a key role in a growing, dynamic organization where your impact will be immediate and visible. You will work directly with leadership and have the ability to shape systems, improve operations, and ensure excellence across all environments.

How to Apply: Please submit your resume along with a brief note explaining why you believe you are a strong fit for a fast-paced, hands-on operational role. We are looking for someone who doesn’t just complete tasks — but takes ownership and ensures things are done right.

Pay: $69,884.58 - $84,162.08 per year

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person