System Engineer (Network Engineer)

Job Summary

We are looking for a highly skilled and experienced Network Engineer to manage, operate, and support enterprise network infrastructure. The ideal candidate should have deep hands-on experience in firewalls, switching, wireless technologies, and network security, with a strong focus on troubleshooting, configuration, and operational excellence.

Key Responsibilities

Design, configure, implement, and support enterprise network infrastructure including firewalls, switches, wireless, and cloud security platforms.

Manage and troubleshoot Palo Alto Firewalls (mandatory) – policies, NAT, VPNs, security profiles, upgrades, and HA.

Configure and support Cisco Nexus switches including VLANs, VPC, routing, OS upgrades and troubleshooting (mandatory).

Manage Cisco Meraki switches and access points , including dashboard administration, monitoring, and wireless optimization, fine tuning and architecture knowledge (mandatory).

Support Zscaler Internet Access (ZIA) and ZTNA solutions , including policy configuration and user troubleshooting.

Good working and technical knowledge on Forescout NAC tool (Policy creation and posture checks configuration)

Monitor network performance using network monitoring tools , proactively identifying and resolving issues

Handle incidents, service requests, and changes through a ticketing system , ensuring adherence to SLAs and ITIL processes.

Perform root cause analysis for network issues and implement preventive measures.

Work closely with internal teams, vendors, and service providers for issue resolution and continuous improvement.

Participate in network upgrades, migrations, and new technology implementations.

Maintain network documentation, SOPs, and diagrams.

Mandatory Skills & Qualifications

Strong hands-on experience with Palo Alto Firewalls (mandatory).

Extensive experience with Cisco Nexus switches (mandatory).

Hands-on knowledge of Cisco Meraki switches and wireless access points (mandatory).

Experience with Zscaler (ZIA) and ZTNA , Forescout NAC security solutions is good to have.

Solid understanding of network monitoring tools (mandatory).

Experience working with IT ticketing systems and operational processes (mandatory)

Deep technical expertise in Firewalls, Switching, and Wireless technologies , including configuration and advanced troubleshooting.

Strong understanding of TCP/IP, LAN/WAN, routing, switching, and network security concepts.

Strong troubleshooting skills and an in-depth understanding of core skills in Network, Wireless and security.

Good to Have

Knowledge of Zscaler Digital Experience (ZDX) .

Forescout NAC security solutions

Exposure to cloud networking (AWS / Azure / GCP).

Relevant certifications such as CCNP, PCNSE, Meraki, or Security certifications .

Behavioral & Soft Skills

Excellent troubleshooting and analytical skills.

Strong communication and documentation skills

Ability to work independently and in a fast-paced environment.

Ownership mindset with strong customer and operational focus.

Documentation creation skills

Location: Bangalore

Work Mode: Work from Office (5 days a week)

Experience: 3+ Years