Customer Support Specialist - Training
ConfidentialRole Overview
Confidential is hiring a entry-level Customer Support Specialist - Training. This is a full-time role in Noida. Part of Confidential's Qa hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score
Job Description
Greetings from Live Connections
We’re Hiring | International Voice (US Insurance / US Healthcare)
Work Location: Noida & Pune
Shift: Night Shift (5:30 PM – 2:30 AM IST)
Working Days: 5 Days a Week
Role: Senior Process Executive (SPE) – P&C
Experience & CTC:
✔ 0–1 Year (Freshers with excellent communication) – Up to ₹3 LPA
✔ 1–4 Years (International Voice) – Up to ₹6.9 LPA
✔ 5–9 Years (International Voice) – Up to ₹7.31 LPA
✅ Eligibility Criteria:
- Minimum 2 years of International Voice Experience
- Experience in US Insurance / US Healthcare preferred
- Excellent communication skills
- Good understanding of technical terms
- Willing to join within 15 days (Immediate joiners preferred)
- Graduation Mandatory
Key Responsibilities
- Handle inbound & outbound customer calls
- Ensure high customer satisfaction & query resolution
- Maintain accuracy, productivity & cycle time standards
- Perform policy transactions & data entry tasks
- Assist in premium booking & business support activities
- Work on data integrity & reporting tasks
- Support training, QA & supervisory functions
- Mentor new joiners (buddy role)
Additional Information
- Cab facility available (within 30 KM radius)
- Versant Test will be conducted post Technical / HR / Ops rounds
Contact Details
Frequently Asked Questions
How do I apply for the Customer Support Specialist - Training position at Confidential?
Use the Apply button above to submit your application directly to Confidential. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Specialist - Training position at Confidential located?
This position is based in Noida. Confidential has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Specialist - Training at Confidential earn?
Confidential has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Specialist - Training role at Confidential posted?
This role was posted on April 14, 2026 (55 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Customer Support Specialist - Training role at Confidential entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Confidential has listed.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start