Cloud infrastructure support engineer (tier 3/tier 4) - india

About the Company: MSI Americas is a multinational with presence in 14 countries throughout America, trajectory in the Telecommunications & IT sector and the best work team, we believe in offering services and products that allow the humanized use of technology connecting it with society.

Cloud Infrastructure Support Engineer (Tier 3/Tier 4) We are seeking a highly skilled and motivated Cloud Infrastructure Engineer to join our Infrastructure Customer Engineering and Support team, part of the Red Hat Telco Cloud Organization.

This role offers the opportunity to contribute to either the Tier 3 (L3 S) or Tier 4 (L4 S) Engineering team, both of which work closely together to ensure the performance, availability, and reliability of our cloud-based services and underlying infrastructure.

The successful candidate will act as a critical technical subject matter expert, applying strong analytical knowledge to quickly diagnose and resolve complex issues across the entire cloud stack.