Amazon Connect Developer -- AMADC5826085

Toronto, Ontario, CAPosted 3 days ago

Role Overview

Compunnel Inc. is hiring a mid-level Amazon Connect Developer -- AMADC5826085. This is a contract role in Toronto. Part of Compunnel Inc.'s Qa hiring, posted 3 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Mid-level Qa roles is $110k-$146k (based on 88 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

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PythonNode.jsAWSAzureAPISalesforceORCompliance

Job description

Job Responsibilities:

Design and document complex integrations between Amazon Connect and other AWS services (Glue, Athena, Lake Formation, Lex, Lambda, etc)
Expert knowledge in integrating Amazon Connect with Salesforce CRM using modern integration packages such as Service Cloud Voice and SCC-AC
Familiarity with AWS Glue ETL pipelines to extract Connect Data Lake tables from AWS to Azure for long-term storage
Research and implement cutting edge AI features such as Conversational IVR, AI powered Case Summary, AI-agent Contact Evaluation
Create and apply frameworks, methods, best practices and artifacts specific to Amazon Connect implementations
Communicate clearly with internal teams and customers, translating business needs into technical solutions

Required Skills

Hands-on expertise with Amazon Connect configuration and administration.
Experience integrating with Salesforce CRM for Agent Desktop.
Proficiency across Amazon Connect components: Conversational AI, Omni-channel (Voice/Chat/Email/SMS), Queues, Routing Profiles, and Amazon QuickSuite.
Strong IVR design and skills-based routing knowledge; best practices for routing and flows.
Serverless development skills: AWS Lambda, API Gateway; scripting in Node.js or Python for Lambda.
End-to-end omnichannel architecture experience using Amazon Connect and AWS services.
Test automation and performance validation experience.

Story Behind the Need – Business Group & Key Projects:

Can you please provide an overview of what a typical day in this role would look like, including any team members they’d be working with, structure, size, and day-to-day duties Responsibilities will be strictly limited to Amazon Connect, covering end to end design, setup, and configuration activities, as well as evaluating and delivering new feature requests driven by business requirements.

Candidate Requirements

Must-Have Skills:

Experience with Amazon Connect (Conversational IVR, AI)
Experience with Salesforce CRM integration
End-to-end omnichannel (Voice/Chat/Email/SMS) architecture experience using Amazon Connect and AWS services
Scripting in Python
Test automation and performance validation experience

Nice-to-Have Skills:

Architectural Design
Technological evaluation
Governance and compliance

About Compunnel Inc.

Compunnel Inc.

compunnel.com

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5 other open roles at Compunnel Inc. on TryApplyNow.

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Frequently Asked Questions

How do I apply for the Amazon Connect Developer -- AMADC5826085 position at Compunnel Inc.?

Use the Apply button above to submit your application directly to Compunnel Inc.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Amazon Connect Developer -- AMADC5826085 position at Compunnel Inc. located?

This position is based in Toronto. Compunnel Inc. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Amazon Connect Developer -- AMADC5826085 at Compunnel Inc. earn?

Compunnel Inc. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Amazon Connect Developer -- AMADC5826085 role at Compunnel Inc. posted?

This role was posted on July 7, 2026 (3 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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