Account Executive (Greater Toronto Area)

Do you thrive in an environment where diversity, communication, collaboration, and teamwork are core values?

As an Account Executive, you will be responsible for driving strategic account growth and revenue expansion for Complete Genomics’ sequencing platforms, reagents, and workflow solutions across Canada.

WHAT YOU WILL BE DOING

• Drive revenue growth by managing strategic customer accounts and developing territory account plans aligned with regional revenue objectives.
• Promote Complete Genomics’ full NGS workflow solutions centered on proprietary DNBSEQ™ technologies, including sequencing instruments, reagents, automation systems, and software solutions.
• Identify, develop, and close new business opportunities within assigned accounts while expanding share of wallet among existing customers.
• Partner closely with the Canadian distributor to coordinate account strategy, customer engagement activities, and sales execution.
• Develop strong relationships with key decision-makers, laboratory leaders, and Key Opinion Leaders (KOLs) across academic, clinical research, and commercial organizations.
• Conduct customer meetings, presentations, and solution-focused discussions to understand technical and business requirements and position appropriate product offerings.
• Maintain accurate pipeline, forecast, and account activity records using CRM tools in accordance with internal processes.
• Collaborate cross-functionally with Field Application Scientists, marketing, product management, and service teams to deliver coordinated customer solutions.
• Provide market intelligence and customer feedback to commercial and product teams to strengthen competitive positioning.
• Represent Complete Genomics at conferences, customer events, and industry meetings within the region.

WHAT YOU WILL BRING US

• 5+ years of sales experience in Next Generation Sequencing (NGS) solutions (instruments, reagents, or services), or experience as an NGS Field Application Scientist with strong commercial/account-management responsibilities.
• Demonstrated success managing strategic accounts and closing complex life-science sales opportunities.
• Experience selling capital equipment or life-science instrumentation strongly preferred.
• Strong relationship-building, negotiation, and consultative selling skills.
• Highly organized, self-driven, and capable of managing multiple accounts and opportunities simultaneously.
• Experience using Salesforce.com or equivalent CRM tools.
• Ability and willingness to travel up to 50% within Canada.

WHAT YOUR EDUCATION LOOKS LIKE

• Bachelor’s degree in Biology, Chemistry, or a related life-science discipline required.
• Advanced degree (MSc/PhD) preferred.

WHERE YOU WILL WORK

• Location: Remote — candidates must be based in the Greater Toronto Area
• Territory Coverage: Canada
• Travel Requirements: Up to 50% travel to support customer engagement, account development, and industry events

HOW WE WILL REWARD YOU

The base salary range for this position is CAD $110,000 – $140,000 DOE, plus an annual incentive commission plan and wellness benefits including a gym membership allowance.

Benefits (Canada):

Comprehensive Green Shield benefits including medical, dental, vision, paramedical, long-term disability, and travel coverage for eligible employees and dependents.

Complete Genomics is an equal opportunity employer and does not discriminate on the basis of protected characteristics under applicable law.