Assistant Catering Operations Manager, Seasonal FT, Rogers Place, Edmonton AB

ASSISTANT CATERING MANAGER – OPERATIONS

Job Summary

Job duties include but not limited to the following:

• Oversee day to day event setups, execution, guest satisfaction, health and safety compliance, team coaching and development, and brand standards.
• Reading, understanding and execution of BEO’s (Banquet Event Orders)
• Responsible for procuring all necessary items for catering orders such as: Warehouse orders, buffet line equipment, glassware, flatware, plateware and crockery.
• Responsible for coordinating with rental companies
• Responsible for all catering orders
• Perform server functions when needed
• Handling client complaints and feedback
• Ability to work all event hours
• Responsible for all setup, tear down and staffing of the events.
• Attend and participate in the weekly operations meeting to review all logistics and pertinent items as it relates to the upcoming week’s catered events
• Provide a professional attitude and proper business attire when on-site, ready to meet or service a client at any time
• Provide a professional attitude and proper business attire when on-site, ready to meet or service a client at any time
• Ensuring all outlets and storage are clean, presentable at all times
• Handling client complaints and feedback
• Administration duties
• Any other duties as assigned by the Catering Manager and/or Director of Premium Services

About You

• Bachelor’s degree with at least two years of experience or combination of education and experience.
• Computer experience required including proficiency with Microsoft Office suite.
• Able to communicate effectively and must possess strong customer service skills.
• Able to lift and move up to 50 lbs.
• Demonstrated experience planning meetings and events, including scheduling, communication with clients and post-event billing.
• Able to work independently and as part of a team.
• Demonstrated skills in planning, organizing, problem-solving and completing multiple tasks with priority and deadline.
• Must be able to work a flexible schedule, including evenings and weekends.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.