About the position

CJ Logistics provides integrated supply chain services for customers around the world, maximizing customer value through continuous improvement and innovation. Aspiring to be The Global SCM Innovator, we deliver integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. This role is significant to ensure we continue to build a diverse and engaged workforce and to make an impact in a global company.

Responsibilities

• Coordinate with shippers, bonded warehouses, truckers and all other functional means as required
• Interact with customers; provide shipment status, handle customer complaints and concerns
• Resolve issues respective to customer inquiries, data input and general customer service related to tracking & tracing
• Provide quotes, follow up with shipping documents, update shipment status, assisting customs clearance
• Arrange long-haulage and Amazon trucking shipment to make sure accurate pickup/delivery appointment
• Book AC space and make paperwork (CI/PL and MAWB etc.)
• Track incoming/outcoming ocean/air cargo and domestic shipments
• Upload POs and SOs on the WMS and freight forwarding system and send invoices to customers
• Request AP team for various COD payments of duties, taxes, and transportation of imported goods and bonds to cover duty goods

Requirements

• International forwarding or Transportation diploma/degree
• +1 years in ocean/air freight forwarding, border shipment or trucking coordination
• Knowledge in INCOTERMS and experience in handling Ex works or FOB term ocean shipments
• MS Excel proficiency is necessary
• Meet strict deadlines
• Excellent verbal and written communication skills
• Experience in international freight forwarding coordination and documentation is MUST (Ocean or Air)
• Ability to persuade and influence others
• Self-motivated, positive attitude and ambitious

Benefits

• Vision
• Dental
• Life insurance
• Medical
• Prescriptions