Content Writer and Coordinator

We are seeking a highly skilled and professional Copy Writer/Editor to join our team for a 5-month contract opportunity based in North York or Waterloo. This role is ideal for a proactive, detail-oriented individual who excels at turning complex, technical information into simple, engaging, and brand-consistent concepts. Operating within a high-volume, fast-paced environment, you will take true ownership of business content, managing external-facing communication, and strategically articulating clear value propositions.

This hybrid role requires working onsite 1–2 days per week at our office in North York or Waterloo (subject to change).

Responsibilities

• Content Creation & Management: Create, edit, and update client-facing or external-facing content to ensure it is accurate, on-brand, and written in plain, accessible language.
• Inbox & Tool Monitoring: Monitor and manage all incoming requests through a centralized inbox and a dedicated proposal content management tool (Loopio).
• Stakeholder Collaboration: Coordinate and manage content reviews and translations with internal partners, legal reviewers, subject matter experts (SMEs), and other stakeholders to address questions or concerns.
• Process & Tool Administration: Work closely with vendors for process and tool improvements; manage licenses and facilitate training for users across the SME resource support pool.
• Proposal Ownership: Manage kick-off meetings and execute all subsequent tasks required to write, edit, and deliver strategic proposal content that incorporates persuasive sales language.
• Process Improvement: Maintain workload trackers and dashboards to communicate updates to leaders; identify and implement ongoing process improvements to drive time and cost efficiencies.
• Brand Advocacy: Become an expert in internal writing and tone of voice guidelines, and present new content effectively during team meetings.
• Ad-Hoc Projects: Provide dedicated writing and editing support for various ad-hoc projects as needed.

Requirements

Must-Have Skills and Qualifications:

• Experience: 3–5 years of professional writing experience.
• Language Fluency: Bilingual fluency in English and French, with a proven ability to write and edit professionally in both languages.
• Technical Proficiency: Strong Microsoft 365 skills and comfort working with proposal tools such as Loopio.
• Core Competencies: Advanced editing and copywriting skills with a deep understanding of how to transform technical content into persuasive language.
• Education: Bachelor’s degree in English, Communications, Marketing, or a related field.

Soft Skills:

• Strong project management and exceptional organizational skills to effectively prioritize multiple initiatives under tight deadlines.
• Excellent relationship-building capabilities to motivate cross-functional teams and meet high service standards.
• Self-motivated, outcomes-driven, and execution-focused mindset.
• Strong critical thinking and problem-solving skills, with experience leveraging data and insights to resolve issues.

Nice-to-Have Skills and Qualifications:

• Prior experience working within the group benefits, insurance, or financial services industry.

Ready to Apply?

If you are a growth-oriented writing professional who thrives under pressure and is ready to make an impact with high-quality, client-ready content, we want to hear from you! Please submit your resume today to be considered for this exciting opportunity.

(Note: The interview process for this role will include two interviews and the completion of a professional writing/editing assessment).

Note: This posting is for existing and upcoming vacancies.

Cella by Randstad Digital uses artificial intelligence to help our recruiters screen, assess and select qualified talent for this role and others within our database. Although Cella by Randstad Digital uses A.I. as a tool, candidate selection and hiring decisions are made by our employees.