Role Overview
CarWale is hiring a mid-level Customer Care Representative. This is a full-time role in Navi Mumbai. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Title: Customer Care Representative
Location: Vashi (Near Station Area)
Salary: ₹14K – ₹22K In-hand | Up to ₹26K CTC
Experience: 0 to 2 Years
About the Role
We are looking for a Customer Care Representative who can ensure excellent customer service by handling inquiries and resolving issues effectively.
Key Duties:
- Attend inbound/outbound customer calls
- Provide assistance via email and chat channels
- Address complaints and offer quick resolutions
- Record and update customer data
- Educate customers about services/products
- Follow up for feedback and satisfaction
Skills Required:
- Good communication (English & Hindi)
- Basic computer skills
- Strong interpersonal skills
- Ability to work in a team
- Freshers welcome
Additional Info:
- Full-time job
- Easily accessible office location
- Friendly workplace environment
Job Types: Full-time, Fresher, Permanent
Pay: ₹14,000.00 - ₹22,000.00 per month
Benefits
- Provident Fund
Work Location: In person
Frequently Asked Questions
How do I apply for the Customer Care Representative position at CarWale?
Use the Apply button above to submit your application directly to CarWale. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Care Representative position at CarWale located?
This position is based in Navi Mumbai. CarWale has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Care Representative at CarWale earn?
CarWale has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Care Representative role at CarWale posted?
This role was posted on April 17, 2026 (62 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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