Role Overview
CaptivateIQ is hiring a Senior Manager, Customer Enablement. This is a full-time remote role, with the team based in Remote. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.
Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.
About the Role
We're looking for a Senior Manager, Customer Enablement to lead this transformation. This is a builder role. Your job will be to reimagine how we enable customers in an AI-forward world, challenge assumptions about what enablement looks like, and build the infrastructure, capabilities, and team to get there.
You'll own three core functions: the CaptivateIQ Academy (our on-demand learning platform), the Knowledge Center, and trainer-led delivery. You'll lead a team that touches every stage of the customer lifecycle, from onboarding through expansion, and partner closely with Customer Success, Support, Product, and Professional Services to make sure enablement is a layer that runs through everything.
This is a transformation role, not an operator role. We have established programs. What we don't yet have is an enablement model built for a world where AI can fundamentally change how content gets created, maintained, and delivered — and where the product itself can be a vehicle for customer learning. That's what you're here to build.
Job Location
This is a fully remote opportunity.
Frequently Asked Questions
How do I apply for the Senior Manager, Customer Enablement position at CaptivateIQ?
Use the Apply button above to submit your application directly to CaptivateIQ. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Senior Manager, Customer Enablement role at CaptivateIQ remote?
Yes. This is a remote role. The team is based in Remote, but the position itself does not require relocating to that office.
What does a Senior Manager, Customer Enablement at CaptivateIQ earn?
CaptivateIQ has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Manager, Customer Enablement role at CaptivateIQ posted?
This role was posted on April 22, 2026 (57 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Manager, Customer Enablement role at CaptivateIQ require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. CaptivateIQ lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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