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Senior Customer Success Manager, Sales Planning

CaptivateIQ
Full TimeseniorRemote
Austin, TexasRemotePosted 5 weeks ago

Role Overview

CaptivateIQ is hiring a Senior Customer Success Manager, Sales Planning. This is a full-time remote role, with the team based in Austin, Texas. Part of CaptivateIQ's Lifecycle hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Senior-level Lifecycle roles is $140k-$190k (based on 246 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

GoCSMSalesPlanningCIQAsEnterpriseProfessional

Job description

We're looking for a strategic, Sales Planning-savvy Senior CSM to serve as the trusted advisor and outcomes driver for customers adopting CIQ Planning.

As the founding Sales Planning CSM, you'll own the CIQ Planning post-sales lifecycle end-to-end — from implementation through go-live, to ongoing adoption, expansion, and reference ability. You'll combine deep Sales Planning domain expertise with classic Enterprise CSM skills to help customers design, launch, and scale Planning in a way that drives real revenue and operational outcomes.

You'll work cross-functionally with Sales, Product, Professional Services, Support, and CX to define what "great" Planning success looks like, build the methodology others will follow, and turn customer results into roadmap input and revenue impact.

About CaptivateIQ

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CaptivateIQ

captivateiq.com

LifecycleHires remote

8 other open roles at CaptivateIQ on TryApplyNow.

Frequently Asked Questions

How do I apply for the Senior Customer Success Manager, Sales Planning position at CaptivateIQ?

Use the Apply button above to submit your application directly to CaptivateIQ. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Senior Customer Success Manager, Sales Planning role at CaptivateIQ remote?

Yes. This is a remote role. The team is based in Austin, Texas, but the position itself does not require relocating to that office.

What does a Senior Customer Success Manager, Sales Planning at CaptivateIQ earn?

CaptivateIQ has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Senior Customer Success Manager, Sales Planning role at CaptivateIQ posted?

This role was posted on June 15, 2026 (37 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

How much experience does the Senior Customer Success Manager, Sales Planning role at CaptivateIQ require?

This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. CaptivateIQ lists their specific requirements in the description below, so review the must-have qualifications closely before applying.

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